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Automotive Assistant General Manager

Automotive Assistant General Manager

Stress FreeRedwood City, CA, US
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Automotive Assistant General Manager

Join the team at Stress-Free Auto Care : Where your skills and passion drive success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple : make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Job Overview

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.

Benefits

  • Compensation : $80,000 - $90,000 Base ($20k - $30k bonus + 3% profit sharing)
  • PTO / Sick & (6) Annual Paid Holidays
  • Medical, Dental & Vision Insurance
  • 401(k) Matching
  • Paid Skills Enhancement Training
  • Employee Discount - Service & Parts
  • Equipment / Toolbox Relocation Assistance
  • Employee Referral Program
  • This position is available to start ASAP. Apply today!

Responsibilities

  • Oversee all aspects of daily operations, including scheduling, workflow management, & quality control.
  • Ensure efficient use of resources and high standards of service delivery.
  • Implement & enforce safety protocols and industry regulations.
  • Foster a positive work environment by providing ongoing coaching opportunities.
  • Uphold a customer-centric approach by ensuring prompt & courteous service.
  • Experience addressing customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks).
  • Maintain strong relationships with customers to enhance loyalty & satisfaction.
  • Stay updated with industry trends, technological advancements, & other markets.
  • Maintain accurate records of operations, financial transactions, & employee activities.
  • Prepare regular reports for management regarding shop performance & key metrics.
  • Ensure compliance with all legal & regulatory requirements.

    • Qualifications

  • Proven experience as a General Manager or similar role in an auto mechanic shop.
  • Efficient in Digital Visual Inspections & Procedures
  • Experience with Autoflow or similar platform, preferred but not required
  • Strong leadership & managerial skills with the ability to motivate a team.
  • Sound knowledge of automotive systems, repair techniques, and industry standards.
  • Solid understanding of financial management & budgeting.
  • Ability to multitask, prioritize, & manage time effectively.
  • Degree in Business Administration, Automotive Technology or similar technical college

    • Physical Requirements

  • Occasionally lift and / or move over 50 pounds
  • Ability to work with tools lifted above their head
  • Work in tight spaces as dictated by the vehicle's needed repair
  • Have the needed dexterity in order to efficiently use hand-tools
  • Walk / stand for the majority of the workday
  • Drive manual transmission vehicles
  • Keeping a brisk work pace in a high-volume environment
  • Efficiently navigate a computer

    • Ready to elevate your career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

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    Automotive General Manager • Redwood City, CA, US

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