Medical Assistant / Paitent Care Coordinator (Bilingual - Spanish)

Medical Assistant / Patient Care Coordinator (Bi-Lingual – Spanish)

FYZICAL Therapy & Balance Centers – Lawrenceville Sugarloaf

Lawrenceville, GA | $17–$21 / hr + Performance Bonuses | No Weekends

Part-Time (20–28 hrs / week) or Full-Time (40 hrs / week)

Location : FYZICAL Therapy & Balance Centers – Lawrenceville Sugarloaf.

Why This Role is a Career Launchpad

At FYZICAL Lawrenceville, this is more than just a front desk role — it’s a stepping stone into leadership positions within healthcare operations . You’ll gain real-world experience in patient advocacy, referral management, insurance processes, and discharge coordination , all while making a difference in people’s lives.

If you’re bilingual (English / Spanish), detail-oriented, and enjoy connecting with people, this is your chance to start building a healthcare career with purpose.

Responsibilities

Patient Coordination & Advocacy : Guide patients from intake through discharge, while supporting patient advocate programs.

Scheduling & Communication : Manage evaluations, follow-ups, reminders, and cancellations.

Front Desk Operations : Greet patients, handle multi-line phones, and ensure smooth patient check-ins.

Insurance & Payments : Verify coverage, track authorized visits, collect co-pays, and send paperwork to billing partners.

Referral Management : Track referrals, send physician reports, and maintain accurate logs.

Clinical Support (Light) : Assist physical therapists with equipment setup and wipe-down between patients .

Daily Operations : Process mail, organize Explanation of Benefits (EOBs), and keep communication flowing.

Required Skills

Bilingual in English & Spanish (required) – must be able to communicate clearly and compassionately with a diverse patient population.

High school diploma or equivalent required ; Associate’s Degree (AS) in a healthcare-related field preferred .

Experience in a medical or healthcare office strongly preferred – familiarity with patient scheduling, insurance verification, or referral tracking is highly valued.

Strong organizational skills – able to manage scheduling, referrals, and multiple tasks without losing detail.

Dependable and punctual – must be reliable with consistent attendance.

Tech-savvy – comfortable with scheduling software, EMR / EHR systems, and Microsoft Office / Google tools.

Professional communication skills – able to interact confidently with patients, physicians, and staff both in person and by phone.

Ability to multitask in a fast-paced clinic while staying calm and patient-focused.

Team player – willing to assist physical therapists with light clinical support (equipment setup and wipe-down).