Emergency Shelter & Mass Care Operations

Job Description

Job Description

Location : Various deployment locations across disaster-affected areas

Employment Type : Temporary / On-Call – Disaster Response

About Company :

H2Bravo, a woman-owned business that specializes in delivering custom, collaboratively built solutions to meet our clients’ needs. We have successfully launched initiatives of all sizes using a variety of funding streams, including FEMA, CDBG-DR, and CDBG-MIT funds. Our core mission is to form strong, lasting partnerships with the communities and companies we serve, ensuring that each program achieves sustainable long-term recovery and resilience outcomes.

Incorporated in 2011 and we are a growing company who is always looking for new people to join our team. Many of our employees live in disaster-prone areas, giving us firsthand knowledge of the challenges communities face in recovery efforts. We also prioritize hiring from impacted communities, contributing to local economies while delivering high-quality services. Drawing on more than a decade of experience, we have helped states and municipalities navigate the complexities of government-funded disaster recovery.

About the Roles :

Shelter operations provide safe, sanitary, and supportive environments for displaced survivors. Shelters may be congregate (e.g., gymnasiums) or non-congregate (e.g., hotel / motel placements). Mass care staff support setup, intake, dormitory operations, feeding, and resource coordination.

We are seeking qualified, dependable, and service-minded individuals for multiple positions within our Emergency Sheltering and Mass Care Operations team. Whether your skills are in leadership, logistics, feeding operations, or direct client services, you can play a vital role in supporting evacuees during their time of greatest need. Experience with Emergency Disaster Shelters Required.

1. Shelter Manager : Direct all shelter functions, ensure smooth daily operations, manage staff / volunteers, track occupancy, and maintain communication with the Emergency Operations Center.

Qualifications :

• Red Cross Shelter Manager training or equivalent
• ICS-200 or higher
• Strong leadership, conflict resolution, and crisis communication skills

2. Registration / Intake Specialist : Welcome evacuees, complete intake documentation, verify identification, and identify special needs or vulnerabilities.

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3. Dormitory / Logistics Support Staff : Set up cots, distribute blankets, maintain cleanliness of shelter areas, assist with food distribution, and restock supplies.

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4. Functional Needs Support Services (FNSS) Aide : Provide assistance to evacuees with access and functional needs, ensuring ADA compliance and dignity in care.

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5. Feeding Operations Lead : Oversee meal service, manage dietary accommodations, and coordinate with contracted kitchens or volunteer teams.

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