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Customer Service Representative

Customer Service Representative

GEICOEscondido, CA, San Diego County, CA; California, United States
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At GEICO, we offer a rewarding

career where your ambitions are met with endless

possibilities.

Every

day we honor our iconic brand by offering quality coverage to

millions of customers and being there when they need us most. We

thrive through relentless innovation to exceed our customers’

expectations while making a real impact for our company through our

shared

purpose.

When you join our company, we want you to feel valued, supported

and proud to work here. That’s why we offer The GEICO Pledge : Great

Company, Great Culture, Great Rewards and Great Careers.

Customer Service Representative

Salary : $20.86 per hour

/ $42,032.90 annually

Onsite

in office role

At GEICO, we offer a rewarding career where your ambitions are met

with endless possibilities.

Every day we honor our

iconic brand by offering quality coverage to millions of customers

and being there when they need us most. We thrive through

relentless innovation to exceed our customers’ expectations while

making a real impact for our company through our shared

purpose.

When you join

our company, we want you to feel valued, supported and proud to

work here. That’s why we offer The GEICO Pledge : Great Company,

Great Culture, Great Rewards and Great

Careers.

When you grow, GEICO grows. And

if you’re the kind of person who likes to solve problems and help

others when they need it, you could be a perfect fit to grow your

career with GEICO. This role is for people who want to provide our

policyholders the excellent customer service they want and need.

You’ll be the first contact for our customers : answering billing

questions, making policy changes, and providing recommendations.

Join our team to deliver personalized service that demonstrates the

value of being insured by GEICO. If you want a career with plenty

of growth opportunities, let’s talk.

Many

associates see a base salary increase of 10% within their first

year as a Customer Service Representative. Top associates can see

increases up to 15%!

Qualifications

& Skills : Experience providing

outstanding customer service by showcasing expertise, fostering

trust and growing customer satisfaction

An

effective communicator who understands the importance of listening

and being empathetic

Ability to work and grow

in a fast-paced, high-volume call center environment

Willingness to learn new skills and ability

to adjust to changes quickly

Open to feedback

to support your performance and development

Solid computer and multi-tasking skills

Minimum of high school diploma or equivalent

#geico200

Annual Salary

$20.86 - $32.05

The above

annual salary range is a general guideline. Multiple factors are

taken into consideration to arrive at the final hourly rate / annual

salary to be offered to the selected candidate. Factors include,

but are not limited to, the scope and responsibilities of the role,

the selected candidate’s work experience, education and training,

the work location as well as market and business considerations.

At this

time, GEICO will not sponsor a new applicant for employment

authorization for this position.

The GEICO Pledge : Great

Company : At GEICO, we help our customers through life’s

twists and turns. Our mission is to protect people when they need

it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on

innovation, exceeding our customers’ expectations and enabling our

collective success. From day one, you’ll take on exciting

challenges that help you grow and collaborate with dynamic teams

who want to make a positive impact on people’s lives.

Great Careers :

We offer a career where you can learn, grow, and thrive

through personalized development programs, created with your career

– and your potential – in mind. You’ll have access to industry

leading training, certification assistance, career mentorship and

coaching with supportive leaders at all levels.

Great Culture :

We foster an inclusive culture of shared success, rooted

in integrity, a bias for action and a winning mindset. Grounded by

our core values, we have an an established culture of caring,

inclusion, and belonging, that values different perspectives. Our

teams are led by dynamic, multi-faceted teams led by supportive

leaders, driven by performance excellence and unified under a

shared purpose.

As part of our culture, we also

offer employee engagement and recognition programs that reward the

positive impact our work makes on the lives of our customers.

Great Rewards :

We offer compensation and benefits built to enhance your

physical well-being, mental and emotional health and financial

future.

Comprehensive Total Rewards

program that offers personalized coverage tailor-made for you and

your family’s overall well-being.

Financial

benefits including market-competitive compensation; a 401K savings

plan vested from day one that offers a 6% match; performance and

recognition-based incentives; and tuition assistance.

Access to additional benefits like mental

healthcare as well as fertility and adoption assistance.

Supports flexibility- We provide workplace

flexibility as well as our GEICO Flex program, which offers the

ability to work from anywhere in the US for up to four weeks per

year.

The equal

employment opportunity policy of the GEICO Companies provides for a

fair and equal employment opportunity for all associates and job

applicants regardless of race, color, religious creed, national

origin, ancestry, age, gender, pregnancy, sexual orientation,

gender identity, marital status, familial status, disability or

genetic information, in compliance with applicable federal, state

and local law. GEICO hires and promotes individuals solely on the

basis of their qualifications for the job to be filled.

GEICO reasonably

accommodates qualified individuals with disabilities to enable them

to receive equal employment opportunity and / or perform the

essential functions of the job, unless the accommodation would

impose an undue hardship to the Company. This applies to all

applicants and associates. GEICO also provides a work environment

in which each associate is able to be productive and work to the

best of their ability. We do not condone or tolerate an atmosphere

of intimidation or harassment. We expect and require the

cooperation of all associates in maintaining an atmosphere free

from discrimination and harassment with mutual respect by and for

all associates and applicants.

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Customer Service Representative • Escondido, CA, San Diego County, CA; California, United States

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