At GEICO, we offer a rewarding
career where your ambitions are met with endless
possibilities.
Every
day we honor our iconic brand by offering quality coverage to
millions of customers and being there when they need us most. We
thrive through relentless innovation to exceed our customers’
expectations while making a real impact for our company through our
shared
purpose.
When you join our company, we want you to feel valued, supported
and proud to work here. That’s why we offer The GEICO Pledge : Great
Company, Great Culture, Great Rewards and Great Careers.
Customer Service Representative
Salary : $20.86 per hour
/ $42,032.90 annually
Onsite
in office role
At GEICO, we offer a rewarding career where your ambitions are met
with endless possibilities.
Every day we honor our
iconic brand by offering quality coverage to millions of customers
and being there when they need us most. We thrive through
relentless innovation to exceed our customers’ expectations while
making a real impact for our company through our shared
purpose.
When you join
our company, we want you to feel valued, supported and proud to
work here. That’s why we offer The GEICO Pledge : Great Company,
Great Culture, Great Rewards and Great
Careers.
When you grow, GEICO grows. And
if you’re the kind of person who likes to solve problems and help
others when they need it, you could be a perfect fit to grow your
career with GEICO. This role is for people who want to provide our
policyholders the excellent customer service they want and need.
You’ll be the first contact for our customers : answering billing
questions, making policy changes, and providing recommendations.
Join our team to deliver personalized service that demonstrates the
value of being insured by GEICO. If you want a career with plenty
of growth opportunities, let’s talk.
Many
associates see a base salary increase of 10% within their first
year as a Customer Service Representative. Top associates can see
increases up to 15%!
Qualifications
& Skills : Experience providing
outstanding customer service by showcasing expertise, fostering
trust and growing customer satisfaction
An
effective communicator who understands the importance of listening
and being empathetic
Ability to work and grow
in a fast-paced, high-volume call center environment
Willingness to learn new skills and ability
to adjust to changes quickly
Open to feedback
to support your performance and development
Solid computer and multi-tasking skills
Minimum of high school diploma or equivalent
#geico200
Annual Salary
$20.86 - $32.05
The above
annual salary range is a general guideline. Multiple factors are
taken into consideration to arrive at the final hourly rate / annual
salary to be offered to the selected candidate. Factors include,
but are not limited to, the scope and responsibilities of the role,
the selected candidate’s work experience, education and training,
the work location as well as market and business considerations.
At this
time, GEICO will not sponsor a new applicant for employment
authorization for this position.
The GEICO Pledge : Great
Company : At GEICO, we help our customers through life’s
twists and turns. Our mission is to protect people when they need
it most and we’re constantly evolving to stay ahead of their needs.
We’re an iconic brand that thrives on
innovation, exceeding our customers’ expectations and enabling our
collective success. From day one, you’ll take on exciting
challenges that help you grow and collaborate with dynamic teams
who want to make a positive impact on people’s lives.
Great Careers :
We offer a career where you can learn, grow, and thrive
through personalized development programs, created with your career
– and your potential – in mind. You’ll have access to industry
leading training, certification assistance, career mentorship and
coaching with supportive leaders at all levels.
Great Culture :
We foster an inclusive culture of shared success, rooted
in integrity, a bias for action and a winning mindset. Grounded by
our core values, we have an an established culture of caring,
inclusion, and belonging, that values different perspectives. Our
teams are led by dynamic, multi-faceted teams led by supportive
leaders, driven by performance excellence and unified under a
shared purpose.
As part of our culture, we also
offer employee engagement and recognition programs that reward the
positive impact our work makes on the lives of our customers.
Great Rewards :
We offer compensation and benefits built to enhance your
physical well-being, mental and emotional health and financial
future.
Comprehensive Total Rewards
program that offers personalized coverage tailor-made for you and
your family’s overall well-being.
Financial
benefits including market-competitive compensation; a 401K savings
plan vested from day one that offers a 6% match; performance and
recognition-based incentives; and tuition assistance.
Access to additional benefits like mental
healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace
flexibility as well as our GEICO Flex program, which offers the
ability to work from anywhere in the US for up to four weeks per
year.
The equal
employment opportunity policy of the GEICO Companies provides for a
fair and equal employment opportunity for all associates and job
applicants regardless of race, color, religious creed, national
origin, ancestry, age, gender, pregnancy, sexual orientation,
gender identity, marital status, familial status, disability or
genetic information, in compliance with applicable federal, state
and local law. GEICO hires and promotes individuals solely on the
basis of their qualifications for the job to be filled.
GEICO reasonably
accommodates qualified individuals with disabilities to enable them
to receive equal employment opportunity and / or perform the
essential functions of the job, unless the accommodation would
impose an undue hardship to the Company. This applies to all
applicants and associates. GEICO also provides a work environment
in which each associate is able to be productive and work to the
best of their ability. We do not condone or tolerate an atmosphere
of intimidation or harassment. We expect and require the
cooperation of all associates in maintaining an atmosphere free
from discrimination and harassment with mutual respect by and for
all associates and applicants.
Customer Service Representative • Escondido, CA, San Diego County, CA; California, United States