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Full-Time Retail Sales Associate

Full-Time Retail Sales Associate

UniqloSan Mateo, CA, US
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Sales Associate

The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Key Responsibilities :

  • Meet and exceed sales goals
  • Maintain brand and operational standards (visual, cleanliness, etc.)
  • Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
  • Be knowledgeable of fitting room standards and assist when needed
  • Act as cashier when required by following cashier protocol
  • Process shipment and ensure all merchandise is represented on the floor in full size run
  • Assist management to identify and resolve issues in the store
  • Provide product and brand knowledge to customers
  • Follow all company policy and procedures & notify management of any infractions
  • Assist with special projects as assigned by management

Required Skills :

  • High School Diploma or GED
  • Strong communication skills
  • Ability to calculate figures and amounts such as discounts and percentages
  • Ability to work a flexible schedule that meets the business needs, including evenings and weekends

    • Physical Requirements :

  • Ability to work on ladders
  • Ability to effectively communicate with customers and store personnel
  • Ability to lift and carry up to 50 lbs.
  • Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds
  • Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing

    • Education / Experience :

  • High School Diploma or G.E.D., or 6 months retail or related experience.

    • Located in :

  • Hillsdale Shopping Center : 60 31st Ave, San Mateo, CA 94403

    • Availability Requirements :

  • Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
  • Average 32 or more hours per week based on business seasonality for Full-Time employees.
  • Average 12 or more hours per week based on business seasonality for Part-Time employees.
  • Open availability on weekends (religious exemptions will be considered).

    • Benefits :

  • Medical, dental, and vision coverage
  • 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
  • Paid parental leave
  • Fertility benefits, including IVF
  • Life insurance
  • Short-term and long-term disability insurance
  • HSA / FSA options
  • Employee Assistance Program
  • Vacation & Personal Time Off
  • Sick & Wellness Time Off
  • 30% Employee Merchandise Discount
  • Commuter benefits
  • ... and more!

    • Notice For California Job Applicants And Employees : For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com.

    The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

    As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic / civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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    Retail Sales Associate • San Mateo, CA, US