Order Entry Clerk

Job Description

Job Description

We are looking for an organized and detail-oriented Order Entry Clerk to join our team in Woodbridge, New Jersey. In this long-term contract position, you will play a crucial role in managing customer accounts and ensuring efficient order processing, while coordinating with various departments to meet client needs. This role offers the opportunity to work in a hybrid setting with flexibility in scheduling.

Responsibilities :

• Process customer orders, ensuring accurate pricing, terms, and timely delivery.
• Handle order modifications and maintain updated customer records.
• Generate and manage customer pricing and cross-reference data.
• Prepare shipping documents and provide delivery tracking details to clients.
• Address customer complaints in collaboration with Supply Chain Analysts to ensure resolution.
• Create and distribute reports on deliveries, open orders, shipments, and invoicing.
• Respond to client inquiries by providing information and resolving issues.
• Collaborate with Supply Chain Analysts to align material requirements with customer orders.
• Maintain strong customer relationships by delivering exceptional service and communication.
• Assist in training on internal systems and tools to support efficient operations.
• Bachelor’s degree preferred, or equivalent relevant experience.
• Minimum of 4 years of experience in logistics or a related field.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Familiarity with ERP systems, CRM tools, and accounting software is advantageous.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks with a high level of accuracy and attention to detail.
• Demonstrated ability to work effectively under pressure and meet deadlines.
• Customer-focused mindset with excellent problem-solving capabilities.