Transportation Brokerage Branch Manager
The Branch Manager of Watco Logistics will be responsible for the sales and operations of Brokerage Services. It will be critical for this leader to develop a sales culture to drive growth. This position has broad responsibilities including hiring, training, and Profit and Loss responsibilities. The Branch Manager position represents a leadership role within the Company.
Essential Duties and Responsibilities Including The Following (Other Duties May Be Assigned) :
- Build and manage your book of businesshandling all aspects of the transaction from cradle to grave
- Develop the operational, budgeting, and forecasting plans for the branch
- Determine verticals or niches to begin selling into for the branch
- Ensure a balanced investment approach between selling and operations
- Develop a Sales Culture in the Branch from top down.
- Develop or review detailed financial plans, profit and loss income statement and adherence to the EBITDA plan
- Work with other Watco operating units to develop joint approaches to customer development and growth
- Deliver cost effective solutions that always keeps the long-term interest of the customer as the priority
- Create a high-performance team atmosphere that fosters innovation, high productivity, and low turnover
- Set and monitor team performance to ensure annual goals and objectives are achieved
- Effectively supervise and manage direct reports by providing team leadership and motivation
- Evaluate and communicate team member performance levels through formal and informal procedures including regular leadership and management meetings, 1 : 1 meetings to provide leadership development, and a forum for communication to ensure coordination and collaboration in meeting individual and organization goals
- Ensure annual team member performance reviews are conducted in a timely and effective manner
- Evaluate performance of team members for compliance with established policies and objectives of the organization and contributions in attaining objectives
- Develop high functioning teams by focusing on service, team morale, teamwork, and a positive culture
- Ensure Watco Logistics operating procedures and protocol are adhered to
Qualifications / Skills & Abilities
A 4-year college degree in a relevant field; or commensurate industry experienceTransportation or supply chain related experience preferredBusiness development, personal training, sales knowledge, and highway service knowledge recommendedDemonstrable business development, operations, and sales successes recommendedRecord of business acumen improving the financial results for business recommendedPreferred experience managing a profit centerApply knowledge of organization, communication, conflict resolution, project, personal management, and time management skillsUse basic computer skills - Microsoft Excel, Word, PowerPoint, 10 Key, and Data EntryAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formAbility to multi-task with frequent interruptionsAbility to provide oral and written reports, business correspondence, and effective presentation of information to customers, team members, and managersCapable of working independently and making decisions with limited supervisionAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsRegistry Monitoring Insurance Services (RMIS) skills preferredTransportation Management System (TMS) skills preferredDevelop, supervise, provide team leadership, and motivation to the teamWork Environment
Work is performed primarily in a standard office environment with extensive team member and supplier contact with frequent interruptions. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements & Physical Demands
Sit, stand, walk, and reach with arms Completion of paperwork, long consecutive hours of typing and using the computerTalk daily to customers, team members, vendors, etc.Ability to hear what the team members communicateThe incumbent must occasionally lift and / or move up to 25 pounds.Ability to travel approximately 25% of the timeThe physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.