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Quality Assurance Specialist
Quality Assurance SpecialistInsight Global • Atlanta, GA, US
Quality Assurance Specialist

Quality Assurance Specialist

Insight Global • Atlanta, GA, US
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Required Skills & Experience

  • 3+ years of experience in manual software testing,
  • Demonstrated experience in Quality Assurance processes, procedures, and standards.
  • Advanced proficiency with JIRA.
  • Strong understanding of payment lifecycle, including EMV, NFC, and contactless transactions.
  • Experience working in Agile / Scrum development environments.
  • Excellent communication, collaboration, and problem-solving skills.
  • Proven ability to lead and mentor junior QA engineers.

Job Description

A global leader in digital commerce experience and POS technology is seeking a highly skilled Quality Engineer III (Manual Tester) with deep expertise in POS systems and payment processing. The ideal candidate will have extensive hands-on experience with manual testing, advanced proficiency in tools like PractiTest and JIRA, and the ability to contribute to cross-functional teams in developing solution-based test plans. This role requires a strong understanding of QA processes, procedures, and standards, and the ability to drive QA best practices in Agile environments. Key responsibilities include :

  • Design, execute, and maintain advanced manual test cases for POS systems and payment workflows.
  • Ensure stakeholder feedback is captured and reflected in test strategies and execution.
  • Participate actively in Scrum ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
  • Perform functional, regression, integration, and exploratory testing on POS hardware and software.
  • Validate payment gateway integrations, transaction flows, and edge cases including EMV, NFC, and contactless payments.
  • Log and manage defects using JIRA, ensuring timely resolution and retesting.
  • Use PractiTest for test case management, traceability, and reporting.
  • Contribute to test strategy discussions, ensuring risk-based coverage and alignment with business goals.
  • Provide clear, actionable test reports and quality metrics to stakeholders.
  • Mentor junior QA engineers and provide guidance on best practices.
  • Drive QA best practices and continuous improvement initiatives within the team.
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    Quality Assurance Specialist • Atlanta, GA, US