Senior Manager, AI Engineering

Overview

The Senior Manager of AI Engineering is a leader within the Enterprise Data and Information Management (EDIM) organization, responsible for shaping and executing Navy Federal Credit Union's enterprise strategy for all aspects of AI including Generative AI, Agentic AI, data science, advanced analytics, and applied artificial intelligence (AI). This key role leads the AI Center for Enablement, driving innovation, operational excellence, and the development of scalable AI capabilities. The Senior Manager plays a pivotal role in fostering a culture of AI-as-a-service, enabling business units to harness AI technologies effectively and realize measurable value from AI investments.

In collaboration with business stakeholders, technology partners, and cross-functional teams, the Senior Manager oversees the design and implementation of an enterprise AI platform, ensuring alignment with strategic goals and governance standards. This leader brings broad and deep expertise in advanced AI technologies such as Machine Learning, Natural Language Processing, Generative AI and Agentic AI, and is responsible for identifying emerging trends, guiding technology adoption, and transitioning AI solutions from incubation to enterprise-wide deployment. The Senior Manager serves as a catalyst for innovation, talent development, and cross-functional collaboration across the organization.

Talent Quest

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Responsibilities

• Lead Enterprise AI Center for Enablement and ensure its services and deliverables align with NFCU's overall strategic goals and Agentic Transformation program objectives.
• Lead delivery of AI Foundational Technology Platforms, AI Product Engineering, and AI Operations services.
• Partner with senior EDIM, technology product, and engineering leaders to shape and contribute to the strategic goals and direction needed to continuously evolve NFCU's AI Center For Enablement capabilities.
• Lead / Conduct technology strategy and roadmap development efforts to drive business unit Data and AI modernization efforts.
• Collaborate with Enterprise Architecture, Cloud Native Engineering, and Microsoft support to build and operationalize AI Anchor Platform as a Service, comprising Model Garden and Control Plane by leveraging Azure and OpenAI technologies.
• Manage AI Engineering and Operations teams, fostering continuous upskilling to enable the design, deployment, and scaling of Generative-AI solutions that boost efficiency and spur innovation.
• Oversee AI standards, best practices, and establish guardrails to ensure secure, ethical, and responsible AI principles are integral to the solutions.

Ensure consistent application of broader EDIM standards and best practices while planning, developing, reviewing, and enforcing enterprise architectural standards.

Qualifications

Desired Qualifications

Hours : Monday - Friday, 8 : 00AM - 4 : 30PM

Location : 820 Follin Lane, Vienna, VA 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful : Make our mission your passion.

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Equal Employment Opportunity : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Disclaimers : Navy Federal reserves the right to fill this role at a higher / lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act : Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.