Business Analyst

Job Description

Job Description

As the industry leader for innovative benefits administration solutions, we provide the Taft-Hartley community unmatched technology, capabilities, and industry expertise while maintaining the highest-level customer service and support. For over forty years and leveraging the power of our Basys and ISSI technology platforms, Bridgeway Benefit Technologies is the leader in our market, delivering reliable health and pension benefits processing, fund office administration, reporting, and member service on a platform built for data security, regulatory compliance, and a lower total cost of ownership.

Bridgeway is looking for a Business Analyst who possesses an overall knowledge of benefits administration, to join our dynamic Professional Services team. In this role, you will have the opportunity to collaborate closely with our valued customers and internal teams to drive the successful delivery of multiple projects for our cutting-edge benefits administration solutions. Your main responsibilities will include reviewing, analyzing, and evaluating stakeholder needs, and conducting functional and end-to-end testing of configured software to ensure seamless product and solution functionality.

This is a remote position, with preference given for East Coast candidates.

Responsibilities :

• Engage directly with customers to facilitate the implementation, configuration, testing, and training of Bridgeway's software suite.
• Effectively prioritize and execute multiple development projects, including eligibility files and module installations.
• Translate business needs into well-defined and detailed requirements, user stories, and user-focused solutions and design documents.
• Engage and positively influence stakeholders in requirements-gathering sessions and solution review meetings, demonstrating your ability to communicate with end users, executive sponsors, and IT resources.
• Collaborate with cross-functional teams to ensure alignment with stakeholder needs and business objectives.
• Utilize a variety of tools and resources to address customer application questions or issues related to database, system configurations / setup, product functionality, and business enhancements.
• Develop and maintain a comprehensive understanding of our products, solutions, and capabilities.

Requirements :

Bridgeway is an Equal Opportunity Employer.