Bilingual Junior Loan Officer

Bilingual Jr. Loan Originator

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview :

The Bilingual Jr. Loan Originator is responsible for managing loan files from application through closing, pulls and analyzes credit applicant information, and reviews income & asset documents. As a member of the sales team, the Bilingual Jr. LO requests and obtains referrals from current and potential Company clients. The Bilingual Junior LO also runs DU, stacks and submits files, requests and clears conditions and communicates incredibly with both borrowers and Realtors.

Job Responsibilities :

• Primary contact and liaison between clients, Branch Manager, Branch Sales Manager and / or assigned Loan Originator(s).
• Take telephone applications and schedule appointments with the Loan Originators
• Schedule realtor appointments for the assigned Loan Originators
• Schedule on-site and phone appointments as assigned
• Submit complete loan applications for each customer file with the Loan Originators
• Track all requested documents in Encompass.
• Review documentation received within 24 hours of receipt for discrepancies, omissions, verified income calculation, asset verification and Encompass updates based on verified information and immediately notify Loan Originators when any discrepancies are found on documentation.
• Partner with Loan Originators in resolving problems in files and documents.
• Ensure files are complete and set-up in accordance with Company policy and procedures.
• Pull credit reports and properly prepare for review / assessment.
• Provide superior customer service both internally and externally.

Qualifications and Skills :

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.