Member ConciergeVirtualVocations • Mission Viejo, California, United States
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Member Concierge
VirtualVocations • Mission Viejo, California, United States
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A company is looking for a Member Concierge to provide personalized support to members navigating their healthcare journey.
Key Responsibilities
Assist members in understanding healthcare cost and quality information for necessary procedures
Search for providers offering fair prices and high-quality care that meet member needs
Educate members about incentive programs and manage patient referrals
Required Qualifications
2+ years of experience in a customer support role
High attention to detail in interactions with partners and members
Ability to coordinate communication between providers and members
Experience in documenting and managing patient referrals
Associate's degree is a plus
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Concierge • Mission Viejo, California, United States
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