Farmers Insurance Customer Service RepresentativeFarmers Insurance - Candice Salcedo Agency • San Jose, CA, US
Farmers Insurance Customer Service Representative
Farmers Insurance - Candice Salcedo Agency • San Jose, CA, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionWilling to obtain Property & Casualty License Willing to work during Pacific Standard Time Office Hours Bilingual in Spanish is required. Strong communication skills ability to explain insurance policies clearly Active listening & problem-solving abilities understand concerns and provide effective solutions Attention to detail accurately process policy changes and claims Tech-savvy proficient with CRM systems, email, and insurance software Multitasking skills handle multiple inquiries while maintaining excellent service Sales & upselling mindset identify customer needs and offer policy enhancements
Job Description
Job Description
At Farmers Insurance Candice Salcedo Agency , we believe that Teamwork Makes the Dream Workand we live by it every day. As one of the top 1% of Farmers Insurance agencies nationwide, we take pride in delivering outstanding service while fostering a fun, energetic, and team-oriented work culture. Our agency is committed to career growth, professional development, and employee success, offering hands-on training, mentorship, and a clear path for advancement. If you're looking for a workplace that values collaboration, trust, and excellence, youve found it!
We are looking for an Insurance Customer Service Representative to join our high-performing team. Youll have opportunities to educate clients, recommend coverage enhancements, and contribute to agency growth. With a base salary plus commission and bonuses, earning potential ranges from $45,000 to $70,000+ per year . Additional benefits include health insurance, paid time off (PTO), retirement plans, and a flexible schedulegiving you the work-life balance you deserve.
If you're driven, customer-focused, and ready to be part of a top-performing team, Apply Today and take the next step in your insurance career with Farmers Insurance Candice Salcedo Agency !
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Flexible Schedule
Health Insurance
Dental Insurance
Retirement Plan
Evenings Off
Work-Life Balance
Responsibilities
- Answer and respond to customer inquiries in a professional and timely manner
- Assist clients with policy changes, updates, and renewals
- Support customers with claims assistance, ensuring a smooth process
- Resolve customer issues with care and efficiency, escalating when necessary
- Educate customers on insurance products and recommend additional coverage when appropriate
- Cross sell clients
- Retain clients
Requirements
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Insurance Customer Service Representative • San Jose, CA, US
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