Pricing Strategy Manager

ServiceNowHouston, TX, US

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Pricing Strategy Manager

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

As a Pricing Strategy Manager , you will lead and advise on strategic Pricing and Packaging recommendations to drive growth for ServiceNow's innovation. What you will get to do :

Partner with Product Pricing Strategy leadership to develop monetization strategies across ServiceNow's product portfolio informed by customer segmentation, data-driven insights, market dynamics, and strategic objectives
Partner on key initiatives such pricing model updates, evaluating packaging decisions and product promotions
Using qualitative and quantitative market insights and drivers, develop future-facing pricing and packaging models that capture the monetization potential from emerging trends, such as AI
Define, track and measure product pricing KPIs and identify actionable decision insights to improve pricing and packaging strategy
Manage key stakeholders and drive alignment on pricing and packaging changes
Operationalize monetization strategies, working cross-functionally across product management, operations, sales, marketing, finance, and legal

Qualifications

To be successful in this role, you have :

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry

5+ years of experience in enterprise technology industry across pricing, sales strategy, business operations and / or product strategy

3+ Years of Pricing Strategy, Product Management, GTM or Business Strategy experience in a technology or consulting firm

Strong proficiency with synthesizing large data sets with Excel and other BI tools

Experience applying value-based pricing theories and analytical methodologies

SaaS / PaaS business knowledge with the ability to understand and model the tradeoffs of GTM pricing and monetization decisions

A framework or process by which to make decisions. At times, will need to make decisions quickly and often with incomplete data

Expertise in designing pricing or marketing surveys such as conjoint analyses, A / B testing or equivalent

Deep understanding of your target users and are adept at understanding their problems and arriving at elegant solutions to those problems

An Effective Influencer / communicator and are highly effective in securing buy-in on pricing / monetization strategies from executives and leaders across the business

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Manager Pricing • Houston, TX, US