RN Clinical Manager - DC, MD, VA

Rn Clinical Manager

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere.

As a team member of our Optum At Home product, together with an interdisciplinary care team we help patients navigate the health care system, and connect them to key support services. This preventive care can help patients stay well at home.

The Optum Dual Special Needs Plan (DSNP) at Home program is a longitudinal, integrated care delivery program that coordinates the delivery and provision of clinical care of members in their place of residence. The DSNP program combines Optum trained clinicians providing intensive interventions customized to the needs of each individual, in collaboration with the Interdisciplinary Care Team, which includes the Optum clinician, the member's Primary Care Provider and other providers, and other professionals. Optum providers serve people in their own homes through annual evaluations, ongoing visits for higher risk members, care coordination during transitions from the hospital or nursing home and ongoing care management.

The RN Clinical Manager is responsible for overseeing Registered Nurses Case Managers and Social Worker Case Managers and participating in day to day clinical care of patients in the At Home clinical program. This position is responsible for clinical outcomes, business operation targets and overseeing the work activities of team of Registered Nurses and Behavioral Health case managers.

This position is open to applicants in MD, DC, and VA and candidate will be expected to travel up to 25% of the time within Washington DC.

Hours are Monday through Friday 8AM-5PM EST

Primary Responsibilities :

• Set team direction, resolve problems, and provide guidance to members of own team
• Lead, supervise, and develop members of the DSNP clinical team
• Oversee work activities of other supervisors and staff
• Adapt departmental plans and priorities to address business and operational challenges
• Influence and / or provide input to forecasting and planning activities
• Ensures team meets established performance metrics and performance guarantees
• Ensure effective orientation and development for Clinical Staff
• Utilize Complex Population Management performance tools that hold the clinical team accountable for market metrics and performance standards
• Promote individual development by providing learning and growth opportunities to clinical staff
• Communicate needs and issues addressed by clinical staff to local market and corporate leadership as appropriate
• Participate in site specific strategic planning activities
• Develop solutions to problems or barriers by partnering with key stakeholders
• Provide clinical operations across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating)
• Serve as a role model to internal and external partners
• Oversee implementation and adoption of clinical and quality initiatives
• Use knowledge of the business and financial goals to determine and communicate clinical priorities
• Partner with staff to achieve business goals
• Monitor and hold clinical team accountable for Model of Care documentation
• Actively engage, coach and drive clinical staff in implementing activities to grow new membership

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

Preferred Qualifications :

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.