Talent Acquisition Coordinator - TAC (Albuquerque)

Talent Acquisition Coordinator

Remote in Central, Mountain or Pacific Time Zones

We are looking to grow our TA team of 35!

The Talent Acquisition Coordinator (TAC) plays a crucial role in the onboarding of caregivers for Family Resource Home Care. The TAC is responsible for efficiently onboarding a high volume of caregivers, typically ranging from 20 to 40 per week. This role is pivotal in ensuring that caregivers are well-prepared for their orientation and excited for their career with FRHC. We firmly believe that retention begins during the hiring process.

The best-fit candidate will be an efficient learner who retains new information well and adapts quickly to constant changes in their workflow. The TAC position manages a multi-step process from accepted offer to post-orientation. Candidates must have experience in onboarding or a similar role that requires meticulous attention to detail, managing a high-volume workload, organizing a spreadsheet that tracks progress / statuses, and experience in multiple software / systems.

Key Job Duties

• Coordinate and execute the onboarding process for new caregivers, ensuring that welcome email, required documentation, background checks, and tasks are completed accurately and on time.
• Provide caregivers with all necessary information and materials to prepare them for their orientation
• Answer caregiver inquiries and provide support throughout the onboarding process
• Collaborate closely with recruiters to obtain all required information and documentation from the interviewing process
• Maintain clear and consistent communication with branches and recruiters to keep them informed about the status of caregiver onboarding
• Address any issues or challenges in the onboarding process promptly and effectively
• Provide day-of update to branch partners regarding caregiver onboarding status and those cleared to attend orientation
• Remain available to branch partners during day of orientation to answer questions about outstanding onboarding tasks and convert new hire to employee upon arrival to orientation
• Ensure that all caregivers' files are complete and in compliance with company policies and regulatory requirements
• Add applicable certifications, evaluation due dates, and licenses to caregiver profiles to ensure accurate compliance reporting
• Continuously identify opportunities to streamline and improve the caregiver onboarding process
• Suggest and implement enhancements to ensure a smooth and efficient experience for caregivers

Qualifications & Requirements

What We Offer

The pay range for this position is $19-21 / hr based on experience. This is a full time, 40 hour / week position that offers full benefits.

Family Resource Home Care is an equal opportunity employer.