Surface Experts Technician
Enjoy using your hands? Thrive in a changing work environment? Becoming a Surface Experts Technician could be your next career step! Exercise your creativity by problem-solving small repairs that are usually complete in an hour or less.
We Offer :
- Base Salary + Bonus Opportunity
- Great Work / Life Balance : No required overtime, no nights, no weekends
- Time Off : Paid holidays and accruable vacation
- Flexible Work Schedule : Can accommodate midweek appointments
- Paid New Hire Training : Onboarding includes learning alongside a trained technician
- Company Car : Each technician drives a branded company vehicle for job duties
- Tools Included : All necessary tools and products are provided
- Learn a New Trade : Develop skills in a brand-new emerging trade
- Supportive Work Environment : Team celebrates achievements and collaborates in their approach to problem-solving
- Small Business : Local business with an owner who works alongside the team each day
- Mentorship Opportunities : Ongoing repair training and career development
- Dedicated Help Lines : Technician Support Team on call to assist to questions
Duties
In the Field Daily
Visit 4+ different repair locations dailyComplete Work Orders at the job-site, following up with excellent customer serviceEngage with various industries such as Property Management, Hospitality, Movers, Construction, etc.Customer Service and Communication
Engage with tenants and staff with excellent customer serviceEffectively use our CRM / Dispatch tool to take notes and track repair progressConnect with designated support team about any issuesFollow Repair Process
Learn, practice, and implement our proprietary 5-step repair processUtilize your entire customized tool-kit, understanding each toolComplete repairs using creativity and outside-the-box thinkingWe are looking for someone with experience in either the process of repairing or refinishing bathtubs. You will use your knowledge of common tub building materials : fiberglass, gel coat, enameled steel and acrylic. We repair damages to tubs that happen during or after installation, as well as other hard surfaces such as counter tops, floors and cabinets.
Qualifications
Experience performing work using your hands. Common areas are construction, manufacturing, painting, or other personal hobbies.Facilities maintenance is a huge bonus but is not a requirement.Comprehending color and matching colors is essential to this job. You must be able to detect, evaluate, and reproduce colors.About Surface Experts
Surface Experts is a one-stop-shop surface repair company. We complete small repairs to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels Almost Everything!
We use established trades combined with cutting-edge techniques and products, leading to long-lasting and good-looking repairs.Typically, the kind of damage we see is simple and smaller than a dinner plate, yet our competitors want to refinish the entire surface! Our goal is a satisfied client and a long-lasting partnership. We're happy to save our customers money and time, while preventing more surfaces from ending up in the trash heap.Repairs usually only need 1 or 2 tablespoons of product. As a result, technicians can bring everything they need with them in their car or truck! Our process avoids odors, takes less than 2-4 hours, and leaves the area totally clean!Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.Mission
Our mission is to develop outstanding teams by investing in strong relationships.Together, we work to solve our customers' problems by reducing the waste of time, money, and materials that end up in landfills.Values
Serve OthersPut Relationships FirstNo JerksBe HumbleBe a Problem SolverBe CuriousSeek to Understand the Cause of the ProblemWork SmartConstantly ImproveTrust the ProcessBe OrganizedBe TeachablePut Business Needs Above Personal Wants