Talent.com
Retail Associate

Retail Associate

Ross StoresFarmingville, NY, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Retail Associate

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to diversity, equality & inclusion, and our community

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all customers in a courteous and friendly manner, treats fellow associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our customer service and operational goals.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all customers and associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow associates using company recognition programs.
  • Assists customers in any way necessary - is register-trained, assists customers with merchandise, and answers customer questions in a polite and knowledgeable manner. Greets all customers by making eye contact, smiling and saying hello throughout the store as well as saying thank you with every register transaction.
  • Provides prompt and efficient responses to customers at all times. Responds to customer service calls immediately. Handles all customer issues in a courteous and helpful way, calling a member of the store leadership when needed.
  • Represents and supports the company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and team areas.
  • Maintains a professional appearance and adheres to the companys dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist customers.
  • Understands the loss prevention awareness program, the shortage highway, the store protection specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with associates and customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all mark-out-of-stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of store leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages work processes
  • Business acumen
  • Plans, aligns & prioritizes
  • Builds talent
  • Collaborates
  • Leading by example
  • Communicates effectively
  • Ensures accountability & execution
  • Qualifications and special skills required :

  • Effectively communicate with customers, associates and store leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at managements discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the companys overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Compensation : The base pay range for this role is $18.00 - $18.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

    serp_jobs.job_alerts.create_a_job

    Retail Associate • Farmingville, NY, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Full-Time Store Associate

    Full-Time Store Associate

    ALDIRonkonkoma, NY, US
    serp_jobs.job_card.full_time
    As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by wo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Cashier

    Cashier

    Floor & Decor HoldingsBohemia, NY, US
    serp_jobs.job_card.full_time +1
    As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers.Our Cashiers are responsible for providing excellent customer service through greeti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Associate - Deer Park Premium, Deer Park, NY

    Store Associate - Deer Park Premium, Deer Park, NY

    Finish LineDeer Park, NY, US
    serp_jobs.job_card.permanent
    At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service.We're on the loo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Support

    Store Support

    Home Depot (Retail)Riverhead, NY, US
    serp_jobs.job_card.full_time
    Position Purpose : Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Delivery Driver -Westhampton Beach

    Delivery Driver -Westhampton Beach

    Amazon Delivery Service PartnerWesthampton Beach, NY, US
    serp_jobs.job_card.full_time
    Shift Time(s) : Day Shift- 8-10 hours.Benefits of Working at MJS Courier Services : .Be part of a local business that is making a positive impact on the community. As a Delivery Driver at MJS Courier S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Associate

    Store Associate

    CVS HealthFarmingdale, NY, US
    serp_jobs.job_card.full_time +1
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Associate

    Retail Associate

    Columbia SportswearRiverhead, New York, United States
    serp_jobs.job_card.part_time
    Columbia, prAna, Sorel, and Mountain Hardwear.EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!. Fun, engaging, energetic team focused ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    delivery driver

    delivery driver

    AmazonWesthampton, NY, United States
    serp_jobs.job_card.full_time +1
    Drive an Amazon-branded vehicle delivering packages to your community.Work 4-5 days per week and up to 10 hours per day with shifts available seven days a week. They offer competitive compensation, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Delivery Driver (Seasonal) Full-Time Part-Time

    Delivery Driver (Seasonal) Full-Time Part-Time

    LowesMoriches, NY, United States
    serp_jobs.job_card.full_time +1
    Job Description : Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated indiv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Store Associate Seasonal

    Store Associate Seasonal

    CVS HealthSouthport, CT, US
    serp_jobs.job_card.full_time +1
    Seasonal Retail Store Associate.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming healt...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Finish Line Macy's Store Associate - Walt Whitman, Huntington Station, NY

    Finish Line Macy's Store Associate - Walt Whitman, Huntington Station, NY

    Finish LineHuntington Station, NY, US
    serp_jobs.job_card.permanent
    At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service.We're on the loo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Cashier & Front End Services

    Cashier & Front End Services

    WalmartMedford, NY, US
    serp_jobs.job_card.full_time +1
    You play a major role in how our customers feel when they leave the store.You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Cashier

    Cashier

    Taco BellCoram, NY, US
    serp_jobs.job_card.full_time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service

    Customer Service

    LowesMoriches, NY, United States
    serp_jobs.job_card.full_time
    Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Cashier

    Cashier

    Home Depot (Retail)Riverhead, NY, US
    serp_jobs.job_card.full_time
    Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.They process Checkout and / or Return transactions, as well as monitor and maintai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Clerk

    Retail Clerk

    LowesHuntington, NY, United States
    serp_jobs.job_card.full_time
    As a Retail Clerk at Lowe’s, you will be responsible for various tasks within the store, including assisting customers, stocking shelves, and maintaining inventory. You will ensure that the store is...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Cashier

    Cashier

    LowesLaurel, NY, United States
    serp_jobs.job_card.full_time
    As a Cashier at Lowe’s, you will be responsible for delivering excellent customer service by efficiently processing sales transactions and providing assistance to customers.You will handle cash, cr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    In-Store Free Sample Associate

    In-Store Free Sample Associate

    CDS (Club Demonstration Services)Holbrook, NY, US
    serp_jobs.job_card.full_time
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shopper Team Member

    Shopper Team Member

    AmazonEastport, NY
    serp_jobs.job_card.full_time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Inventory Specialist

    Inventory Specialist

    WalgreensWesthampton Beach, NY, US
    serp_jobs.job_card.full_time
    Inventory Specialist | Walgreens.Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and ph...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30