Responsible for recruitment support for designated positions and assisting the Talent Acquisition (TA) team with essential administrative tasks and activities. May act as liaison for the department and other departments in the Mary Free Bed System. Leads onboarding for all hires into the Mary Free Bed System, with a focus on customer service, compliance, and data integrity. Essential Job Responsibilities Interview candidates and determine interests and skillsDaily review of new applicants under the direction of the Talent Acquisition SpecialistCreation of job postings in talent acquisition softwareProvide support to the Talent Acquisition team with administrative tasks such as answer telephone, screen calls, take messages and institute action as appropriateTrack all onboarding requirements and escalate compliance concerns to Specialist / Senior Specialist as necessarynsuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status. Customer Service Responsibilities Responsibilities in Quality Improvement Contribute by identifying problems and seeking solutions. Promote patient / family satisfaction where possible; participates in departmental efforts to monitor and report customer service. Essential Job Qualifications Associate's Degree or equivalent experience2 Years of experience in customer service field Experience in data entry is requiredDemonstrated interpersonal skills; i.e., able to greet public and work well with a variety of people, including the physically disabledDemonstrated organizational and problem-solving skills Excellent verbal and written communication skills Ability to make independent decisions and coordinate projects, as needed Preferred Job Qualifications Physical Requirements for Essential Job Qualification None (No specific requirements) Traverse or move around work location : Position self to accomplish the Essential Functions of the role : Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at At Mary Free Bed, we work towards putting everybody in motion. Fueled by our passion for innovative, integrated rehabilitation care, our teams work together to elevate everyone's potential. Whether you're here to ensure a safe environment at our hospitals, provide clinical care or help our patients navigate their next appointment, we're united by the same mission : to restore hope and freedom through rehabilitation. Everyone plays an integral role in defining a better future for ourselves, our patients, and our communities. You included.
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Talent Acquisition Coordinator • Grand Rapids, MI, US