Truck Stop Maintenance

Job Description

Job Description

Coen is seeking a General Manager (GM) to lead our store operations and deliver a Clean, Friendly, and In-Stock experience for every guest. The GM is accountable for overall store performance, including profitability, compliance, customer satisfaction, and team development. This role requires strong leadership, operational expertise, and a passion for building high-performing teams.

Key Responsibilities

Lead daily store operations to ensure customer satisfaction and brand compliance

Drive profitability by managing expenses, optimizing sales, and controlling inventory

Recruit, train, and develop team members; provide coaching, feedback, and performance management

Ensure compliance with safety, food service, and regulatory standards

Analyze P&L statements, audits, and operational reports; implement action plans for improvement

Respond to and resolve customer issues while fostering a positive guest experience

Oversee labor management, scheduling, and cash control procedures

Qualifications

High school diploma or GED required; Associate / Bachelor’s preferred

3–5 years of leadership experience in retail, QSR, or convenience store management (24 / 7 environment preferred)

Strong financial, organizational, and customer service skills

Ability to lead, motivate, and develop a diverse team

Willingness to work a flexible schedule (including nights, weekends, and holidays); average 60–65 hours / week

Valid driver’s license, insurance, and reliable transportation required

ServSafe and A / B Operator certification (or ability to obtain within 90 days)

Why Join Coen?

At Coen, we live by our Guiding Principles — doing the right thing, embracing change, respecting our team and guests, and making a positive impact in the community. We offer competitive pay, growth opportunities, and the chance to lead in a fast-paced, people-first environment.

Apply today and grow your career with Coen!