Assistant Production Manager
As the Assistant Production Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.
Key Responsibilities :
- Ensure an accurate scope of work for restoration projects
- Prepare statements of work utilizing industry specific estimating software
- Negotiate with customers and / or clients for approval of restoration activities
- Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain all communications with customers, teammates, vendors, and insurance representatives
- Manage production expenses including labor, equipment, vehicles, and other assets
- Manage the customer and client experience and overall satisfaction
- Provide priority responses to potential customers, as needed
- Actively engage in recruiting, hiring, and training restoration teammates
Position Requirements :
High school diploma / GED; Associate degree or Bachelor's degree preferredValid driver's licenseAt least 1 year of management and / or supervisory experienceAt least 3 years of industry experienceIICRC certifications preferredSkills / Physical Demands / Competencies :
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push / pull / lift / carry objectsAbility to work with / around cleaning agentsEach SERVPRO Franchise is Independently Owned and Operated.
Compensation : $40,000.00 - $45,000.00 per year