Manager, IT Program Management- Disaster Recovery

Manager, It Program Management

Republic Services is undergoing a dynamic technology transformation, focused on building innovative platforms that drive operational excellence and deliver exceptional experiences for our customers and employees. As part of this evolution, we are strengthening our capabilities in IT Disaster Recovery (DR) and IT Service Management (ITSM) to ensure resilience, reliability, and continuous improvement across our technology landscape.

We are seeking a passionate and strategic Manager, IT Program Management to lead our IT Disaster Recovery (DR) planning and execution efforts, partnering closely with Business Continuity to ensure robust preparedness, testing, and recovery capabilities. This role also champions IT Service Management (ITSM) best practices to drive service quality, streamline incident response, and improve operational efficiency. The ideal candidate brings a strong blend of program leadership, technical expertise, and a proactive mindset approach to drive transformation and safeguard our IT ecosystem.

Principal Responsibilities :

• Leads the integration of IT Disaster Recovery (DR) planning and execution into program and project lifecycles, partnering with Business Continuity to ensure preparedness, testing, and recovery capabilities are aligned with business continuity objectives.
• Provides leadership and oversight for IT Service Management (ITSM) practices across the program, including incident, problem management, change management, and configuration management, to drive service reliability and operational excellence.
• Lead and oversee the end-to-end DSAR process, ensuring timely, compliant, and efficient responses to data subject requests in alignment with privacy regulations, while driving cross-functional collaboration and continuous process improvement.
• Provides strategic oversight and tactical execution to ensure program success, including scope, schedule, budget, and resource alignment.
• Interfaces with senior leadership for matters of operational and technical delivery.
• Establishes enterprise-wide practices, processes, and tools to enhance information-sharing and collaboration
• Prepares and reports program status on a periodic basis for senior and executive level management briefings.
• Manages overall budgets, resource allocation, and forecasting across all projects within a given program.
• Performs other job-related duties as assigned or apparent.

Preferred Qualifications :

Minimum Qualifications :

This position is a hybrid role. This candidate will be required to work onsite 4-days per week, with the option to work 1-day per week remote. Rewarding Compensation and Benefits Eligible employees can elect to participate in : Comprehensive medical benefits coverage, dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase Plan (ESPP).