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Customer Service Representative
Customer Service RepresentativeThe Nagler Group • Exeter, NH, US
Customer Service Representative

Customer Service Representative

The Nagler Group • Exeter, NH, US
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HIRING NOW – 11 Customer Service Representatives

Location : Exeter, NH (Onsite)

Pay : $21–22 / hr

Start Date : November 11th

Type : Temp-to-Perm

We're partnering with a growing benefits / healthcare organization that's adding Customer Service Reps to their team due to continued growth. This is an excellent opportunity to launch or advance your career in the healthcare / insurance space with a company that truly invests in their people.

Why You'll Love This Role

  • Clear growth opportunities & pay increase once you go permanent
  • Fun employee engagement activities
  • Full benefits package (medical, dental, vision, 401k match, paid holidays / vacation) once permanent

Schedule

  • Shifts : 8 : 00–4 : 30, 8 : 30–5 : 00, or 9 : 30–6 : 00
  • Overtime available, but not required

    • What You'll Do

  • Field 50+ calls daily from members & providers regarding healthcare / benefit plans
  • Resolve benefit questions with professionalism and accuracy
  • Research claims, educate callers on solutions, and serve as a trusted resource
  • Deliver high-quality service while maintaining productivity standards

    • What We're Looking For

  • Must have : Either call center / high-volume customer service experience OR a healthcare background (both is a huge plus!)
  • Ability to learn quickly and thrive in a fast-paced, metric-driven environment
  • Strong problem-solving skills and ability to make inferences when all info isn't available
  • Resilience and professionalism
  • Ability to handle feedback and continuously improve

    • Additional Details

  • Background check required
  • Spanish language skills are a plus!

    • These roles will move quickly, and training begins November 11th, 2025. If you're interested (or know someone who might be a great fit), apply today and let's connect! Please sent resumes to Camie McDonnell at cmcdonnell@naglergroup.com

    TNG123

    LI-CM1

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    Customer Service Representative • Exeter, NH, US