Quality Manager

Basic Functions :

• Proactively "Lead" Teams to achieve goals.
• Maintain adherence to product quality standard in department for incoming materials and finished goods.
• Identify, record, and resolve any problems relating to product, process, and quality system.
• Initiate, recommend, or provide solutions through designated channels.
• Verify and document implementation of solutions to problems.
• Manage reduction of further processing, delivery, or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected
• Represent the Company to our customer and vendors, including quality-related supplier visits and contacts as required.
• Ensure customer satisfaction in other internal departments.
• Make independent decisions / referrals to resolve potential quality problems as required.
• Think, resolve, and document all quality issues in a disciplined approach.
• Responsible for evaluating, transacting, and disposition non-conforming material.
• To ensure compliance with all Company rules / policies / practices.
• Analyze data and performance and evaluate quality of incoming and outgoing product
• Control product quality through development and use of FMEA's control plans, flow charts, and solid problem-solving skills.
• Create computerized graphs / reports that clearly demonstrate quality characteristics.
• Maintain budget, record purchase, and supply needed material to others in departments.
• Maintain parts drawings, document, and organize prints as required.
• Complete required reports accurately and in a timely manner.
• Compile and submit (PPAP) sample submissions to meet customer requirements.
• Maintain documentation accurately between Process Flows, PFMEA's, Control Plans, and SMP's.
• Maintain flexibility in ability to adjust to changes in job requirements and hours, while completing other functions daily without fail.
• Operate computers and technical measuring equipment.
• Maintain 5S in work area.
• Incorporate safe working procedures into all daily activities in and around facility.
• Train and assist in problem solving.
• Performs functional quality tests, as required.
• Ensures that color evaluations and verifications are performed by qualified Team Members.
• Supervise work performed by members of the Quality department.
• Identifies job openings. Establishes performance goals and a development plan, conducting a six-month evaluation, provide on-going employee appraisals for new employees.
• Identifies opportunities for continuous improvement, ensures that continuous improvement activities are planned, implemented, measured, reported, and reviewed in the respective area of responsibility.
• Reviews employee performance and coaches' employees on a regular basis.
• Identifies performance or conduct issues, resolving the issue internally with the Employee (where possible and appropriate) and initiates the employee corrective action process (for internal resolution).
• Communicates issues that cannot be resolved to HR and develops an appropriate action plan with HR to correct the issue.
• Completes the performance appraisal process for direct report at a minimum on an annual basis.
• Plans goals and individual development with each direct report.
• Corrects and improves actions in the respective area with regards to employee satisfaction.
• Communicates daily with the team.
• Develops and controls documents and data within the functional area. Reviews, approves, distributes, and maintains file documents and data for which there is management authority. Responsible for releasing external documents, and for ensuring that obsolete external documents are excluded from use.
• Applies that corrective action process when discrepancies / non-conformances are detected.
• Responsible for applying the preventive action process when potential issues / risks are identified. Also, responsible for assessing the importance / severity of the issues / risks and for initiating the preventive action for employees in the department.

Responsibilities :

• Ensuring we meet safety and quality standards set by both GAA and regulatory authorities.
• Seeks to instill a Quality Culture throughout the organization.
• Develop, lead, and execute the quality strategy in the warehouse. This includes direct leadership for the quality assurance teams ensuring superior product and process quality.
• Lead and improve all aspects of site quality performance ensuring alignment with business objectives and key stakeholders.

Quality manager's additional responsibilities for CCC (where required) :

• Ensure that requirements of this document are effectively established, implemented, and maintained in plant.
• Ensure product consistency and conformity between product and standard.
• Correctly use CCC certificate and mark and ensure continuous validity of certificate status of products affixed with CCC mark.
• Approve changes to COP plans and the annual operation summary report of COP plan.

The responsibilities of CCC contact person :

• Follow up most current revision of compulsory certification implementation rules and product certification standards, issuance, and revision of other relevant certification documents.
• Keep the valid status of CCC certificates.
• Tracking the result of national or provincial surveillance sampling check.

Physical Demands :

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move up to 50 pounds.

While traveling and performing the duties of this job, the employee may be exposed to various warehouse work environment where all safety rules and regulations must be followed.

Scope of Authority :

Has the authority to stop production if defective or unsafe parts or condition appear. Has the authority to reject non-conforming material from the supplier. Is empowered to prevent non-conforming material from reaching the customer.

Additional Responsibilities :

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Affirmative Action / EEO Statement :

GAA is an Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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