Bilingual Customer Service Specialist

A company is looking for a Bilingual Collector / Customer Service Specialist.

Key Responsibilities :

Communicate with businesses via telephone and written correspondence

Negotiate claims' resolution with insurance carriers, attorneys, and responsible parties

Prepare investigative correspondence and acquire background information as needed

Required Qualifications :

Customer service experience is required

Basic proficiency with Microsoft Office, especially Excel

Ability to exercise independent judgment and negotiate settlements

Dependability and goal-oriented mindset

Strong interpersonal and organizational skills