Labor Analyst

Labor Analyst

The Labor Analyst plays a critical role in optimizing our workforce by analyzing labor data, identifying trends, and developing actionable insights to improve efficiency, productivity, and cost-effectiveness. This position works collaboratively with various departments to ensure effective labor utilization and support strategic decision-making.

Essential Duties and Responsibilities :

• Responsible for schedule planning and optimization, communication and coordination with operations, data analysis and reporting and system management.
• Oversee and maintain the scheduling system with an in-depth understanding of the system, actively identifying opportunities to enhance solutions and results.
• Manage operational and infrastructure questions and issues with scheduling inputs such as skills / certifications / licenses, Business Structure changes, schedule rules, schedule templates and shifts, call lists, etc.
• Ensure standard configurations are developed and maintained within each operational area.
• Identify and investigate variances, anomalies, and underlying drivers of labor performance.
• Ensure timely schedule creation and delivery based on the standards and expectations of the business unit and department leadership.
• Monitor metrics and KPI's. Provides reports related to scheduling performance to identify trends and efficiency.
• Develop clear, concise, and well-organized technical documentation to uphold standards and procedures for end users.
• Provide technical training to end users to ensure standards are understood and adhered to within each operational area.
• Work closely with HR, IT, and Operations to identify new opportunities and facilitate the rollout of new functionalities.
• Configure and maintain the volume and labor forecasting, continuously refining the process for optimization and alignment with business needs.

Qualifications (Knowledge, Skills, and Abilities) :

The above duties and responsibilities are representative. Full job descriptions are available upon hire.