Implementation And Patient Onboarding SpecialistActalent • Minneapolis, MN, US

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Implementation And Patient Onboarding Specialist

Actalent • Minneapolis, MN, US

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Job Title : Implementation and Patient Onboarding Specialist

Location : Onsite in Plymouth, MN

Schedule : 40 hours / week | Start between 7–9 AM

Contract : 9-month contract-to-hire

About The Role

We're looking for a proactive and personable Implementation and Patient Onboarding Specialist to join our growing team. This role is ideal for someone seeking long-term career growth in a dynamic healthcare operations environment. You'll be fully embedded with 10–15 clinical sites, overseeing daily operations, managing inventory, and ensuring smooth patient onboarding. You'll also make patient calls to gain deeper insights into their experience and build your understanding of the company's mission and services.

Key Responsibilities

Oversee day-to-day operations at assigned clinical sites
Manage inventory and troubleshoot site-specific issues
Investigate and resolve performance discrepancies (e.g., high patient decline rates)
Maintain strong relationships with site contacts and internal teams
Make patient calls to gather feedback and enhance company knowledge
Gather patient updates and ensure accurate data collection
Prepare for and participate in 1–2 client calls daily
Monitor site performance and generate reports using Excel
Collaborate closely with RX specialists for data entry and reporting

Qualifications

2+ years of professional experience in operations, client services, or a related field

Strong organizational skills and a process-oriented mindset

Excellent interpersonal and communication skills

Ability to manage multiple sites and prioritize tasks effectively

Experience in healthcare or clinical research is a plus

Proficiency in Excel and comfort working with data

Must be onsite in Plymouth, MN

A desire to grow within the company and take on increasing responsibility over time

Pay And Benefits

The pay range for this position is $24.00 - $27.50 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Plymouth,MN.

Application Deadline

This position is anticipated to close on Aug 20, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Seniority level

Entry level

Employment type

Contract

Job function

Information Technology

Industries

Business Consulting and Services

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Onboarding Specialist • Minneapolis, MN, US