Patient Access Intake Rep (Revenue Cycle Specialist Front-End)

Patient Access Intake Rep (Revenue Cycle Specialist Front-End)

Location

US-MA-New Bedford

ID

2025-42449

Schedule

Regular Part-Time

Remote

No

Department

SC-Central Auth

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Revenue Cycle Specialist Front-End

• $900 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)

Hours : 24hrs

Shift : Day / Evening shift, 11 : 00am - 7 : 30pm and 3 : 00pm - 11 : 30pm with weekend, holiday and on call rotation

Location : St. Luke's Hospital - New Bedford, MA; Must be willing to travel, train and pick up shifts at all Southcoast Hospitals if needed

A career at Southcoast Health offers you :

A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Under the general supervision of the Team Leader, the Front-End Revenue Cycle Specialist handles patient registration, Insurance verification, pre-registration, and point of service collections. They ensure accurate patient data, educate patients on financial responsibilities. Additional responsibilities include financial counseling referrals, Medicare compliance (IM and MOON forms), valuables management, and morgue coordination. The role also involves customer service, regulatory compliance and collaboration with clinical and revenue cycle teams. This position is required to provide on-site coverage at public arrival desks and the Emergency Department.

Qualifications

Compensation : Pay rate will be determined based on level of experience.

Pay Range

USD $16.55 - USD $27.78 / Hr.

Rotation Schedule Requirement

every other weekend and holiday