UNIT CLERK, MED SURG UNIT, CAPITAL REGION MEDICAL CENTER, FT DAYS

Unit Clerk

MU Health Care is looking for a dynamic and organized individual to join our team as a Unit Clerk. The ideal candidate will be a proactive problem-solver with exceptional guest relations skills and the ability to manage multiple tasks efficiently. We seek someone who is detail-oriented, flexible, and thrives in a fast-paced environment. Your role will be crucial in maintaining a positive and orderly unit atmosphere, supporting both staff and patients with courtesy and respect. If you are a team player who is passionate about contributing to a patient-centered care environment, we encourage you to apply and become a vital part of our healthcare community.

At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. We believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system the only in mid-Missouri is home to multiple hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital as well as over 90 specialty clinics. Here, you can define your career among our many clinical and nonclinical positions with growth, opportunity and support every step of the way.

Coordinates and facilitates unit activities including promptly answering call lights using positive guest relations skills and page-appropriate staff. Monitor visitors on the unit and alert staff to possible problems and security issues. Assist in the coordination of emergencies and codes. Demonstrate ability to organize workload and manage multiple tasks while maintaining an orderly desk routine. Maintain unit station and common areas in a neat and orderly manner. Educate and train new unit clerks, students, and other staff, related to unit clerk activities and responsibilities. Contribute to and support a positive learning environment. Function as the computer and office equipment resource or super user for the unit. Maintain appropriate medical records and other forms needed during computer downtime. As needed, deliver lab specimens, and deliver / pick up supplies from other departments. Maintain scheduling flexibility to meet unit needs. Greets and directs patients, visitors, and employees with courtesy and respect, and addresses them professionally. Utilizes the principles of Patient Family Centered Care. Maintain a neat, clean patient environment. Maintain unit supplies, restocking as needed. Meets the standards for regulatory requirements for state and federal agencies. Promote and achieve the satisfaction of internal customers. Effectively intercede with families and patients and resolve concerns if able, if not able consult with the RN providing care to the patient. Provides administrative and clerical support for the assigned unit including transcribing and processing physician orders, including computer entry. Answer phones, direct calls and take messages for physicians, nurses, and staff. Function as the resource person and unit communicator such as knowing the location of staff, equipment, and supplies. Maintain inventory and par levels of unit forms and general office supplies. Coordinate paperwork for the unit, including admissions / discharge logs, census logs, patient medical records, and other unit-specific documentation. Maintain accurate and timely entry of information into the computerized bed-management system. Perform charge entry duties. Run and reconcile reports for management and supervisors. Collect patient and unit data as assigned. Cost-effectively utilizes human and material resources. May complete unit / department-specific duties and expectations as outlined in department documents.

High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.