Senior Health Informaticist

About UHIN

What if you could use your talent to have a positive impact on healthcare? As a nonprofit, Utah Health Information Network, UHIN for short is a health information technology (HIT) company that is making a difference by breaking down the barriers & inefficiencies that exist in healthcare. We offer affordable technology products that allows providers, payers, and patients to securely run their business, take care of patients, and improve affordability.

Why work here? We are an innovative organization recognized for being one of the nation's leaders in standardized information exchange. So how do we do it? It's no secret, we owe the past 30 years of our success to our outstanding and talented team members.

How is Our Technology Used? We aggregate, transform, and exchange large amounts of healthcare data. Our data significantly helps the biggest healthcare organizations in the world make decisions.

Additional Information

There may be travel requirements.The position has hybrid remote and flex-work policies.Disability accommodations.We are technologists and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and backgrounds of the communities and customers we serve – because that's what our society, colleagues and communities deserve.This position may be exposed to PHI on a regular basis; however, only accesses the minimum necessary for completing tasks. In doing so, this position must comply with all UHIN Policies and Procedures with specific regard to PHI Privacy and Security sections and maintain confidentiality regarding the information being processed, stored, or accessed by the network.

Job Summary

The Senior Health Informaticist position is responsible for managing the daily operations of the Clinical Health Information Exchange (CHIE), ensuring optimal performance while swiftly addressing any issues, bugs, or necessary enhancements. The position will serve as a vital link between business and technical teams, as well as engage with customers to facilitate seamless data exchange within the CHIE. Key responsibilities include :

serving as the project manager for integration tasks, coordinating with multiple teams, including Customer Success, Enrollment, and Integration Engineering teams, to facilitate the onboarding of diverse healthcare organizations with varying data formats. being the primary liaison between customers and the internal teams throughout the onboarding process and issue resolution.supporting troubleshooting efforts by investigating data in relational databases, writing SQL queries to trace issues, identify data discrepancies and support root cause analysis.Demonstrating a solid understanding of HL7 v2, FHIR resources and USCDI data classes to support data quality initiatives by analyzing message content, identifying data discrepancies, and ensuring accurate, standardized data exchange across systems.

Qualifications - Education, Experience and Skills (see description on JD template)

Bachelor's degree in public health, health informatics, healthcare administration, data science, data analytics or a related field, with at least three years of relevant experience in interoperability and health information exchange within the healthcare industry. (Master's degree preferred)Be a team player who works across teams and functionsExcellent verbal and written communication, comprehension, and presentation skillsProject management experienceFamiliarity with Health Information ExchangesUnderstanding of security, privacy & compliance within an IT or healthcare companyFamiliarity with healthcare interoperability exchange standards HL7 (ADT, ORU, ORM, MDM, VXU, etc), CDA, FHIR, USCDIProficiency in SQL / query languages and relational database querying.Familiarity with vocabulary and coding standards including ICD-10, LOIC, SNOMED-CT, CPTAct to support UHIN's mission; develop and maintain the trust of our community of members. Follows direction from supervisor, self-motivating, able to prioritize assigned tasks.Actively holds self-accountable to commitments and is able to regularly communicate this accountability to managerWorking knowledge of healthcare (HIPAA Regulations, PHI, etc.) Excellent documentation skills with strong attention to detail and well organizedThe ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.The ability to recognize when something is wrong or is likely to go wrong. The ability to apply general rules to specific problems to produce answers that make sense.The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).The ability to arrange or categorize things or actions in a certain order or pattern according to a specific rule or set of rules. The ability to generate or use different sets of rules for combining or grouping things in different ways.The ability to investigate and choose the right mathematical methods or formulas to solve a problem. The ability to add, subtract, multiply, or divide quickly and correctly.The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.The ability to concentrate on a task over a period of time without being distracted.The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Understanding the implications of new information for both current and future problem-solving and decision-making.Selecting and using training / instructional methods and procedures appropriate for the situation when learning or teaching new things.Monitoring / Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.Being aware of others' reactions and understanding why they react as they do. Adjusting actions in relation to others' actions.Persuading others to change their minds or behavior.Bringing others together and trying to reconcile differences.Teaching others how to do something.Actively looking for ways to help people. Customer Focused.Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Knowledge of common applications (e.g., Word, Excel, Powerpoint, Google Docs, etc).

Job Responsibilities & Duties (see description on JD template)

Serve as the subject matter expert for UHIN's CHIE platform and its comprehensive suite of services, including portal access, alerts delivery, and Master Person Index (MPI). Familiarity with XML, JSON, CSV, and HL7 v2 message structure, FHIR, and terminologies like LOINC, SNOMED-CT, and USCDI. Mapping values to standard codesets.Work closely with the CHIE Director to meet UHIN's goals, objectives, and key performance indicators for the CHIE platform.Engage with new healthcare organizations, clinics, providers, health plans, and other stakeholders to assess their needs and seamlessly onboard them into the CHIE platform. Familiarity with use of VPN & SFTP. Test, enhance, monitor, troubleshoot, and maintain existing interfaces with data contributors and consumers, ensuring end-user needs are met.Monitor data quality in the CHIE platform, identifying and resolving inconsistencies or errors to ensure data accuracy and reliability.Provide guidance to the customer support team to equip them with the knowledge and skills necessary to train CHIE customers in effectively utilizing the platform for timely access to patient data.Analyze data utilization patterns to identify areas for improvement and optimize the efficiency of the CHIE platform.Support integration engineers in addressing technical complexities related to integrating diverse EHR systems and data formats.Manage implementation tasks by ensuring projects stay on track, facilitating cross-team collaboration, tracking progress against deliverables, and adjusting schedules to accommodate unforeseen challenges.Write complex SQL queries to retrieve, analyze, and interpret data from relational databases and cloud data platforms (e.g., Google BigQuery), contributing to troubleshooting and quality improvement efforts.Continuously identify opportunities for process improvement by monitoring CHIE performance, detect data flow bottlenecks, and propose technical or workflow solutions.

Benefits

Flexible work-life balance with plenty of PTO Benefits package (Medical, Dental, Life, 401k Match)Fully stocked break room free of charge, employee weekly lunchHybrid schedule (collaboration days onsite Tuesdays and then remote)Monthly reimbursement for data plan Gym discount Welcome you into one of the best company cultures! The pay range for this role is : 80,000 - 86,000 USD per year(UT)

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