POSITION SUMMARY :
Responsible for serving multiple EAP contracts including the clinical, training, and promotional aspects of the program. This position will represent ABH® and its services in a positive and professional manner and adhere to ABH’s best practices, guidelines, policies and procedures as established, promoting ABH as a leader in behavioral healthcare in all interactions and work.
DUTIES AND RESPONSIBILITIES :
- Provide clinical assessment and diagnosis for a wide range of issues presented by employees and family members;
- Provide brief problem solving, supporting and motivational counseling;
- Provide appropriate referral coordinated with medical insurance, clinical and financial needs;
- Develop referral resources for a wide range of employee needs, including cultural and ethnic;
- Follow up in a timely manner ranging from one follow-up call to ongoing case monitoring for treatment compliance for more severe cases, such as chemical dependency, psychiatric and fitness for duty;
- If requested, conduct supervisor training sessions to meet specific needs of the organization;
- Deliver services to managers and supervisors on handling troubled employees;
- Provide consultation services to managers and supervisors on handling troubled employees;
- If requested, provide employee education sessions on a wide variety of topics;
- Conduct groups with employees to cope with change, loss and trauma and provide critical incident response;
- Maintains confidentiality of all client protected health information and adheres to all HIPAA related to policies and procedures;
- Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds;
- Performs other tasks / responsibilities as required to support the business operations.
Requirements
EDUCATION AND EXPERIENCE REQUIREMENTS :
Clinical Master’s Degree along with 2 years of experience (clinical) with broad range of patients including Psychiatric, Substance Abuse, Marriage and Family;Two years specific EAP experience and training in substance abuse, crisis intervention, DSM criteria and Marriage and Family Therapy is preferred;Experience conducting employee workshops and management trainings is preferred;CEAP or CEAP eligibility within one year is preferred;Critical Incident Stress Management Training and / or certification or eligibility within one year is preferred;Attends annual Conflict of Interest training.KNOWLEDGE / SKILLS / ABILITIES :
Demonstrated broad knowledge of mental health and substance abuse diagnosis and treatment and the role of the consultant in bringing about organizational change;Diagnosis and referral of individuals with substance abuse and / or emotional problems;Group facilitation and training skills;Strong attention to detail; ability to work on multiple tasks and meet deadlines;Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); internet;Strong written and verbal communication skills required.