Client Support Coordinator

Client Support Coordinator

The Client Support Coordinator is responsible for working with accounts receivable, varying collection processes, and other duties may include working with both customers and attorneys. The Client Support Coordinator performs timely processing of collection invoices including bill-backs to homeowners, collection checks, and supporting duties and maintain up to date records for collection processes. Additional duties assigned highlight related responsibilities to collections including attorney communication, invoice processing, supporting onboarding clients and reconciling open requests for the month.

Duties and tasks include but not limited to :

• Maintaining collection processes for each property within the branch.
• Receive and process accounts receivable invoices timely. Utilize online payables system for invoices.
• Point of contact to receive collection checks and process checks timely.
• Submit requests to update account status with direction provided. Follow up on requests submitted to ensure completed within 48 hours.
• Meeting deadlines for reporting that is completed on a biweekly basis. Deadline includes follow-up after report is provided back to collections administrator for processing.
• Responding to homeowners / board members / attorneys / supervisor requests in a timely manner.
• Point of contact for the branch to communicate with attorney's.

Resale Orders / Community Archives

Additional support areas :

The above details are intended to assist in further defining your role and responsibilities, however, should not be interpreted as comprehensive inventory of all duties.

Compensation ranges between $22 - $24 per hour.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.