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Customer Care Specialist

Customer Care Specialist

Serenity Mental Health CentersLas Vegas, NV, US
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🌟 Previous Servers Wanted - Patient Care

💙 No Healthcare Experience Needed – Just Heart, Empathy & a Desire to Help Others Heal

✨ Make a Real Difference Every Day

Are you great with people and ready for work that actually matters? At Serenity Healthcare , we’re redefining mental wellness with empathy, innovation, and life-changing care.

We’re not looking for medical backgrounds — we’re looking for human connection . If you’ve worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here.

🎓 Don’t Have Healthcare Experience? We’ll Train You!

We provide full, paid training and national certification. You bring :

✅ 2+ years of full-time work experience

✅ Strong communication skills

✅ A kind, composed, and positive attitude

✅ A passion for helping people feel seen, heard, and valued

👩‍⚕️ Your Role as a TMS Technician

As a TMS Technician, you’ll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy.

Your day-to-day :

  • Work one-on-one with patients during treatment sessions
  • Operate and monitor our high-tech TMS therapy machine
  • Use tools like gratitude, journaling, and goal-setting to encourage patient growth
  • Track and document progress to share with medical staff
  • Be a steady, supportive presence throughout each patient’s care journey

💡 About Serenity Healthcare

We’re on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven’t worked. Our care is personal, proven, and powered by compassion.

📝 Apply Today – Be the Reason Someone Finds Hope Again

Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.

Requirements

🌱 What We’re Looking For

You don’t need a medical degree — just a genuine love for helping people.

We’re seeking someone who :

  • Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
  • Is naturally empathetic, calm, and uplifting
  • Communicates clearly and professionally
  • Is reliable , growth-oriented, and receptive to feedback
  • Wants to be part of something bigger than a job
  • Benefits

    💼 Why You’ll Love Working at Serenity

  • Fulfillment – Help people take back their lives
  • Career growth – We promote from within as we expand nationwide
  • Supportive culture – You’ll be valued for who you are and how you care
  • Our Benefits Include :

  • 🏥 90% employer-paid medical, dental & vision
  • 🏖 10 PTO days (15 after 1 year) + 10 paid holidays
  • 💰 401(k) retirement plan
  • 🚀 Rapid internal promotion opportunities
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    Customer Care Specialist • Las Vegas, NV, US

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