Experimentation Analyst

What you can expect

Zoom is looking for an Experimentation Analyst to partner with the Experimentation Manager across our global websites. This role will report to the Experimentation Lead. This candidate will align with our product development, analytics, marketing, design, and business stakeholders for our websites to analyze the effectiveness of our experimentation campaigns.

About the Team

Zoomies help the world connect - and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise. Today, we help people communicate better with Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We're problem-solvers and self-starters, working quickly to design solutions with our customers and users inmind. You'll collaborate across teams to drive high-impact projects that shape the future of communication-while growing your career in a diverse, inclusive, and opportunity-rich environment.

Responsibilities

Analyzing testing results based on statistical methods to provide statistically significant, sound recommendations to push winning solutions into production for all traffic.

Determining test result statistical significance, confidence levels, optimal stopping points, and key takeaways.

Being able to define new opportunities to test using data-driven observations and analysis.

Documenting test results / implications, and using this knowledge to iterate upon test concepts and further optimize the customer experience.

Collaborating with optimization specialists to QA A / B tests before launch, ensuring all critical and supporting event metrics are properly set up for accurate analysis.

Advocating for data-driven decision-making and customer-centricity across all touchpoints of the digital product experience.

Working with Experimentation Lead to evangelize proper data governance, test design, and analysis methodology regarding all testing initiatives.

Staying up-to-date on industry trends, new analytics products, and new features within existing platforms.

What we're looking for

4+ years of experience using analytics platforms such as Google Analytics, Tableau, Salesforce, Adobe Analytics, Amplitude, etc.

Have the knowledge of testing platforms such as Optimizely, Google Optimize, and / or Adobe Target.

Demonstrate proven experience with Content Square software or other Digital Experience Analytics tools.

Have experience analyzing successful A / B tests for digital organizations.

Show experience using statistical methods to analyze data proficiency in statistical hypothesis testing (sampling, variance, statistical significance, confidence intervals, regression, wins within confidence levels, etc.).

Think critically and quantitatively, combining data-driven insights with a customer-first perspective.

Have the ability to document and present results to differing stakeholder audiences.

Team player with a growth mindset and always curious.

Salary Range or On Target Earnings :

Minimum :

$76,800.00

Maximum : $186,200.00

In addition to the base salary and / or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note : Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date :

10 / 01 / 25

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description / posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn () for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment?

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form () and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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