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Broadband Specialist IV, Maintenance
Broadband Specialist IV, MaintenanceMediacom Communications • Ridgecrest, CA, US
Broadband Specialist IV, Maintenance

Broadband Specialist IV, Maintenance

Mediacom Communications • Ridgecrest, CA, US
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Overview

Position : Broadband Specialist IV, Maintenance. Company : Mediacom Communications.

Position available in Mediacom Communications' field operations. This role focuses on maintaining the HFC plant from node to tap, performing routine maintenance and repairs of the CATV distribution and HSD systems, and assisting with turn-ons for new distribution systems. Maintenance and troubleshooting of the trunk system due to equipment or power issues are included.

Position Responsibilities

  • Conduct system tests such as signal / noise, signal / hum, summation sweep, chart recording, return loss bridge; perform monthly, semi-annual, and annual tests; apply RF knowledge and troubleshoot; sweep and balance the HFC plant.
  • Set trunk levels, install and replace trunk amplifiers, and calculate signal level losses in cable and equipment for trunk and distribution lines.
  • Install electronics and make power connections; maintain power supplies.
  • Properly use, store, and maintain all test equipment used in the system.
  • Troubleshoot and repair coaxial and fiber distribution systems; assume responsibility for maintenance activities.
  • Prepare project estimates and provide bill of materials.
  • Work with connectors, fasteners, wire, and hand tools; splice coax and fiber.
  • May perform duties of Broadband Specialist I-V, Technical Operations as needed.
  • Climb poles and structures using proper safety equipment; lift and carry up to 100 lbs; work in confined spaces.
  • Perform cleanup, salvage materials, and provide general assistance to other team members; participate in on-call duties as required.
  • Perform installations and changes of service in accordance with applicable codes, guidelines, company procedures, and safe work practices to ensure a positive customer experience.

Position Requirements

  • High school diploma or GED required; Associate degree preferred.
  • Valid driver's license with satisfactory driving record.
  • Minimum 6 months' experience as Broadband Specialist III or 5+ years' equivalent cable technician experience; 18 months tenure as a Mediacom BBS III or equivalent.
  • Knowledge of all Broadband Specialist I-III responsibilities, basic commercial installs, business phone and service calls, and Digital Home.
  • Knowledge of HFC plant, installations and service calls; familiarity with Commercial Fiber PRI and Managed Voice installation and troubleshooting.
  • Advanced mechanical skills for splicing; ability to interact with customers and coworkers.
  • Ability to work in high or tight spaces, in all weather conditions, and at various heights; ability to work flexible hours including evenings, weekends, holidays, and overtime as required.
  • Ability to troubleshoot customer premise equipment and cable issues.

    • Physical Requirements

  • Strenuous – Frequent handling of heavy objects (approximately 50-100 lbs) and heavy hand tools.

    • Benefits

  • Company provided vehicle and gas card.
  • Paid on-the-job training and opportunity for advancement.
  • Company provided tools, tablet, and phone.
  • Health, vision, and dental insurance; paid vacation, holidays, and flexible paid time off.
  • 401(k) with generous company match.
  • Pay increases through self-guided training; performance bonus potential.
  • Employee discounts on Mediacom services where available; if services are not available, reimbursement for internet / cable services.
  • Education enrichment up to $5,000 per year for qualified employees.
  • Company provided uniforms and boots; employee wellness program.

    • Salary : The salary range for this position is $19.00 - $26.00 per hour. Offers consider experience, skills, education, and certifications / licenses.

    Who you are matters here : Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants. We prohibit discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, parental status, age, disability, family medical history or genetic information, or any other protected characteristic as required by law. These protections extend to all employment policies, practices, and actions.

    Disclaimer : Mediacom is accessible to users and provides contact information for accessibility inquiries. For employment status inquiries, no response will be provided at this time.

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    Maintenance Specialist Iv • Ridgecrest, CA, US