Program and Operations Manager Enterprise Asset Management & GIS

Program And Operations Manager

The City of Richmond, Department of Public Utilities, is seeking a qualified Program and Operations Manager to oversee and help administer the asset management program of DPU to include project, work order and asset management enterprise systems and their associated standard operating procedures (SOPs). The City uses asset management and program management software including ESRI GIS, Trimble Cityworks, Mainsaver CMMS (Computerized Maintenance Management System) and Trimble eBuilder. The ideal candidate will have proficiency in use, buildout, administration, and end-user training for these or similar enterprise solutions.

The incumbent will be responsible for working closely with diverse stakeholders to define asset management and project management goals, maintain and update enterprise solutions and SOPs, support end users with ongoing training and troubleshooting, and extract data from the enterprise solutions to support broader City initiatives such as annual capital planning and maintenance. Additionally, the incumbent will supervise staff, including assigning and balancing workloads and priorities; conducting performance evaluations; coordinating training, career development and mentoring; and implementing hiring, discipline, and termination procedures.

Duties Include But Are Not Limited To

• Asset Management : Develop and implement asset management programs to effectively track and manage vertical and horizontal utility assets throughout their lifecycle. Establish processes and procedures for asset acquisition, inventory management, maintenance scheduling, and disposal. Utilize asset management software and tools to optimize asset performance and maximize return on investment.
• Training and Support : Provide training and support to team and end-users on the use of the asset management tools. Develop training materials, conduct workshops, and provide ongoing assistance to ensure users are proficient in utilizing the systems effectively.
• Continuous Improvement : Ongoing evaluation and improvement of the enterprise solutions and asset management programs based on feedback, lessons learned, and industry trends. Identify opportunities for automation, process optimization, and operational efficiency gains to enhance project performance and drive business value.
• Management (dependent on experience) : Manage staff working to support asset management initiatives.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE :

PREFERRED QUALIFICATIONS :

LICENSING, CERTIFICATIONS and OTHER SPECIAL REQUIREMENTS :

KNOWLEDGE, SKILLS, AND ABILITIES : TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES : These are a representative sample; position assignments may vary.

Knowledge (some combination of the following) :

Skills (some combination of the following) :

Abilities (some combination of the following) :

Americans With Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently finger; and occasionally climb, balance, stoop, kneel, crouch, reach, stand, walk, list, grasp, and feel. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be light work, exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and / or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

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