A company is looking for a Customer Service Representative for a luxury retail account.
Key Responsibilities
Deliver world-class customer care through inbound and outbound calls
Act as a brand ambassador, advocating for customer needs while maintaining brand integrity
Collaborate with internal teams to ensure timely and accurate handling of customer concerns
Required Qualifications
At least a High School Diploma or equivalent
Minimum of 2+ years in retail customer service experience
Tech-savvy and comfortable using CRM tools and online communication platforms
Must pass a Typing Test (minimum 60 WPM)
Willingness to work in a remote setup with adaptable scheduling
Customer Service Representative • Lakeland, Florida, United States