Dispatch Coordinator (JFC / Receptionist)

Dispatch Coordinator

As the Dispatch Coordinator you will assist with scheduling a team to the customer's location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!

Key Responsibilities

Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team

Review and maintain the scheduling software so that appropriate teams are routed accordingly

Perform detailed and accurate data entry

Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications

Collaborate and assist with other departments, as needed

Position Requirements

High school diploma / GED (preferred)

At least 2 years of customer service and / or office-related experience

Prior dispatch experience preferred

Ability to multitask and to remain detail orientated

Knowledge of local geographical area is preferred

Must be knowledgeable in relevant computer applications

Skills / Physical Demands / Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.