Senior Manager, UX Research Job at Equinix in Sacramento

Overview Equinix is the world’s digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. This role is part of a multi-disciplinary team focused on interaction and visual design, drawing on user research, content strategy and workflow analysis.

Architects and executes interaction and visual design, develops prototypes, mockups, wireframes, task flows and other visuals, and conducts user research and usability testing to measure the quality of the user experience for websites or applications.

Responsibilities User Research and Usability Coordinates user research plans across multiple functional domains of responsibility

Coordinates with usability vendors when necessary

Determines user research methodologies to optimize data collection

Interacts with stakeholders to determine requirements and set expectations

Observes user research sessions

Consolidates user research data across multiple functional areas where appropriate

Presents results to stakeholders

Ensures user research plans and methodologies are rigorous, consistent and thoughtful

Information / Architecture Ensures examination and implementation of information architecture structures across multiple sites and / or applications is rigorous, consistent and thoughtful

Interaction Design Provides site / application-level creative direction across multiple functional domains of responsibility

Presents, defends and articulates design work in design reviews with colleagues and stakeholders

Ensures interaction design patterns across multiple sites and / or applications are rigorous, consistent and thoughtful

Researches interaction design trends

Visual / UI Design Provides site / application-level creative direction across multiple functional domains of responsibility

Presents, defends and articulates design work in design reviews with colleagues and stakeholders

Ensures interaction design patterns across multiple sites and / or applications are rigorous, consistent and thoughtful

Researches interaction design trends

Prototyping Creates and proposes prototyping standards and toolsets

Determines need for prototyping efforts, based on functional complexity and requirement specifics

Socializes prototypes via design reviews or 1 : 1 usability sessions

UX Strategy / SME Consultation Applies critical thinking to complex user problems, considering user needs, business objectives and technical constraints

Evangelizes adoption of UX principles / strategy across the organization

Marketing cross-functionally Creates and implements strategies that improve user experience through design

Oversees the user experience from onboarding, error correction, to completion

Helps scope UX resources needed

People Management Provides leadership and direction to the team through managers

Accountable for performance and results of direct reports and possibly larger teams

Includes responsibilities such as succession planning, performance management, budget-related actions, talent development

Models Equinix Culture and Values; collaborates with cross-functional teams; manages budgets and resources

Process / Policies / Standards Defines and evangelizes processes, policies and standards across stakeholders

Measures performance against process goals

Seeks continuous improvement opportunities

Qualifications 15+ years experience preferred

Bachelor's degree preferred

Compensation The targeted pay ranges depend on location and role; examples include :

United States - CA Non-Bay Area, AK, CT, DC, HI, IL, MD, MA, NJ, NY, VA, WA : 171,000 - 257,000 USD / Annual

United States - CA Bay Area : 179,000 - 269,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position; pay may be updated periodically based on business needs. Individual pay is based on job-related skills, experience, and education. The base pay ranges do not include bonus, equity, or benefits. Eligibility for bonus and potential equity may apply.

Benefits Equinix Benefits

As an employee, you become important to Equinix’s success. Benefits are designed to be competitive, inclusive, sustainable, connected and efficient. They are designed to support you wherever you are in your career and life.

Employee Assistance Program : Available to all employees. US Benefits include health, life, disability and voluntary plans; retirement plan; PTO and paid holidays. Eligibility requirements apply; benefits are subject to change.

Equinix is committed to open employment processes for all, including those with disabilities. If you need assistance or accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration without regard to protected characteristics or status as described by law.

Seniority level Director

Employment type Full-time

Job function Product Management

Industries Internet Publishing

Note : Referrals and location-specific postings may be shown for applicants. This posting may be updated without notice.

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