Data Scientist

Job Description

Job Description

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology.

Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance.

And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself.

The Role

In this role you’ll be critical in shaping how data informs decisions across our product, customer, and go-to-market teams. You’ll uncover user behavior patterns, operational performance insights, and commercial opportunities — all while helping to lay the foundation for a scalable, insight-driven data culture. You'll collaborate deeply with leaders across Product, Engineering, Sales, and Customer Success to ensure we’re making the smartest possible decisions from day one.

About Valence

We're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.

We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb.

Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.

What You'll Do

• Product & Customer Analytics
• You will analyze platform usage, feature engagement, and user interaction with our AI-powered coaching tools to surface actionable insights.
• You’ll identify friction points and areas of opportunity across key user journeys.
• You’ll support rigorous A / B testing, evaluate AI model performance, and help assess the impact of new features on user experience and outcomes.
• Reporting & Visualization
• You’ll develop self-serve dashboards and recurring reporting frameworks to democratize access to data across teams.
• You will translate complex data into clear, compelling stories for technical and non-technical audiences to support data-informed decision-making.
• Data Infrastructure & Collaboration
• You’ll collaborate with Product and Engineering teams to define tracking requirements and ensure accurate, consistent data collection.
• You’ll identify and recommend improvements to data processes that enhance quality, efficiency, and trust in analytics across the organization.

What We’re Looking For

What you'll get

Learn more about us and meet our team here

Location and Work Environment

This role is 3 days a week (Tues - Thursday) minimum in office in Toronto or NYC depending on your residency. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions.

Diversity and Inclusion

We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at jobs@valence.co.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.