Gerente de Cuentas

Description

At BrightView, the best teams are created and maintained here.  If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We’re looking for an Account Manager. Can you picture yourself here?

Here’s what you’d do :

The Account Manager is the primary contact for clients. The Account Manager builds long-term relationships that foster client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations for Turf Conversions.

You’d be responsible for

• Coaching, evaluating and training staff and field workers in the performance of landscape turf conversion services
• Completing and Inspecting all field work; analyzing and resolving problems
• Managing labor force & subcontractors to ensure labor budgets are on track and work is completed per deadlines
• Maintaining accurate daily and weekly Foremen and Superintendent activity logs; updating production tracking reports and generating other related reports as needed
• Dispatching of labor and equipment to job sites
• Managing equipment utilization on projects, equipment storage and maintenance
• Ensuring that all construction services are delivered according to contract specifications & drawings, are within budget and on schedule
• Meeting and exceeding the expectations and requirements of external and internal customers – working with staff to ensure same
• Working collaboratively with others; fostering a positive “people oriented” environment
• Evaluating employee safety data and promoting safe work practices or conditions;   r ensuring employees attend weekly safety meetings
• Develop and maintain a schedule to perform “site walkthroughs” during formal meetings with customers to ensure quality and service expectations are met
• Lead and facilitate the resolution of client issues or concerns as needed
• Ensure renewals of each account within the assigned client portfolio
• Proactively listen to potential site enhancement needs of existing clients
• Communicate regularly with the Director of Operations to ensure client needs and expectations are consistently met or exceeded
• Coordinate consistent and timely site visits with Director of Operations to review site quality and to ensure that client expectations are met
• Support the efforts for hiring, training and coaching the field crews that support the assigned portfolio
• Promote compliance of all safety regulations and policies

You might be a good fit if you have :

Here’s what to know about working here :

Here at BrightView, we’re as passionate about caring for our clients as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you’re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

Growing Everyday

Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like :

Start Your Bright New Career Journey

BrightView is an Equal Employment Opportunity and E-Verify Employer.