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• • • Agency Director - In-Home Care Agency • • • (Waco)

• • • Agency Director - In-Home Care Agency • • • (Waco)

Caring Senior ServiceWaco, TX, United States
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Agency Director For Caring Senior Service Of Waco

Caring Senior Service of Waco is seeking a full-time In-Home Care Agency Director to lead and grow our local office. This is a high-impact leadership opportunity ideal for someone with strong business acumen, hands-on care experience, and the ability to lead a team in a rapidly growing, mission-driven organization.

As Agency Director, you'll be responsible for overseeing and optimizing all aspects of local operationsfrom care coordination to financial performancewhile building a strong, client-centered culture. You'll lead with empathy and excellence, ensuring the agency meets both regulatory requirements and the high standards of Caring Senior Service.

Key Responsibilities :

  • Strategic Operations & Leadership

Drive operational excellence through planning, audits, system oversight, and process improvements

  • Inspire and lead a team of office staff and caregivers, promoting accountability and growth
  • Client & Caregiver Relations
  • Conduct in-home consultations and safety assessments with compassion and precision

  • Ensure caregivers are trained, motivated, and delivering exceptional service
  • Compliance & Risk Management
  • Ensure ongoing compliance with all state, federal, and local regulations

  • Maintain all required licenses, accreditations, and documentation
  • Financial & Business Oversight
  • Manage billing, payroll, and collections

  • Monitor budgets and margins to ensure sustainable growth and profitability
  • Marketing & Community Engagement
  • Act as the local face of the agencydeveloping referral relationships, representing the brand, and driving local outreach

    What We're Looking For :

  • Leadership Experience
  • Minimum of 5+ years in leadership / management, in healthcare, senior care, or service operations

  • Demonstrated ability to lead and develop high-performing teams
  • Hands-On Senior Care Background
  • Direct experience providing care to seniors is required (you know what quality care looks like firsthand)

  • Skills & Attributes
  • Self-starter with strong problem-solving, communication, and decision-making skills

  • Organized, adaptable, and results-oriented
  • A leader who leads by examplewith empathy, integrity, and a drive for excellence
  • Physical Requirements
  • Able to lift up to 50 lbs, stand / sit for extended periods, and drive as needed

  • On-call duties required, including occasional nights and weekends
  • Why Join Caring Senior Service?

    At Caring Senior Service, you don't just manage operationsyou create meaningful impact. We are a mission-driven organization focused on helping seniors remain healthy, happy, and at home. As Agency Director, you will :

  • Lead with purposedirectly improving the lives of seniors and their families
  • Shape the future of our Waco location, with the autonomy to build and grow
  • Be part of a trusted national brand with 30+ years of excellence in senior care
  • Enjoy a collaborative, supportive culture that values innovation and leadership
  • This is more than a job. It's a chance to lead with heart, grow a business, and be a vital part of something that truly matters.

    Apply Today To be considered, please submit your resume and a brief cover letter outlining your relevant experience and why you're passionate about leading in senior care.

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    Director Agency • Waco, TX, United States

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