Claims Examiner

Job Title : Claims Examiner

Overview :

A leading transportation and logistics organization is seeking a skilled Claims Examiner to manage the end-to-end process of auto and general liability claims. This role involves investigating incidents, evaluating coverage, determining liability, and negotiating settlements. The ideal candidate will bring strong analytical skills, a customer-focused mindset, and a deep understanding of claims processes in a fast-paced, regulated environment.

Requirements :

• Associate's degree required; Bachelor's degree preferred.
• Active Florida 620 Adjuster License required.
• 5-10 years of experience in claims handling, with a focus on commercial auto, trucking, and general liability .
• Familiarity with claims platforms (e.g., Origami) is a plus.

Key Responsibilities :

Required Skills & Competencies :

Work Environment :

Desired Skills and Experience

Job Title : Claims Examiner

Overview :

A leading transportation and logistics organization is seeking a skilled Claims Examiner to manage the end-to-end process of auto and general liability claims. This role involves investigating incidents, evaluating coverage, determining liability, and negotiating settlements. The ideal candidate will bring strong analytical skills, a customer-focused mindset, and a deep understanding of claims processes in a fast-paced, regulated environment.

Requirements :

Associate's degree required; Bachelor's degree preferred.

Active Florida 620 Adjuster License required.

5-10 years of experience in claims handling, with a focus on commercial auto, trucking, and general liability.

Familiarity with claims platforms (e.g., Origami) is a plus.

Key Responsibilities :

Initiate timely contact with involved parties following claim notification.

Conduct thorough coverage analysis and communicate findings clearly.

Investigate claims by gathering statements, reviewing documentation, and consulting with relevant experts.

Evaluate liability and damages; establish and maintain accurate reserves.

Negotiate settlements with claimants, insureds, or legal representatives.

Manage litigation when applicable, including strategy development and cost control.

Participate in legal proceedings such as mediations, EUOs, and trials as needed.

Maintain compliance with internal best practices and regulatory standards.

Provide regular updates to stakeholders and ensure confidentiality of sensitive information.

Support special projects and catastrophe response efforts, including on-call rotations and overtime during high-volume periods.

Required Skills & Competencies :

Strong investigative and negotiation abilities.

Excellent written and verbal communication skills.

High attention to detail and organizational discipline.

Ability to work independently and manage shifting priorities.

Proficiency with claims management systems and Microsoft Office tools.

Collaborative and customer-service oriented.

Work Environment :

In-office role based in Tampa, Florida.

Some overnight travel may be required.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.