Banquet Captain

Overview

Job Posting Title : Banquet Captain

Hiring Department : University Housing and Dining

Position Open To : All Applicants

Weekly Scheduled Hours : 40

FLSA Status : To Be Determined at Offer

Earliest Start Date : Ongoing

Position Duration : Expected to Continue

Location : UT MAIN CAMPUS

Job Details : General Notes

BENEFITS : UT Austin offers a competitive benefits package that includes 100% employer-paid basic medical coverage, free Capital Metro bus rides, retirement contributions, paid vacation, sick time, and holidays, and career growth & professional development.

Please visit our Human Resources (HR) website at the total benefits offered when you join our team.

Purpose

The Banquet Captain is responsible for acting as a lead contact for banquet functions with Forty Acres Catering within Longhorn Hospitality under University Housing and Dining (UHD). This position works with catering leadership to help oversee all catered event functions from start to finish. Monitors attendance and scheduling for part-time or student labor and ensures 5-star customer service.

Responsibilities

Understand and use Banquet Event Order (BEO) forms and room diagrams, which is required for all events. Assist in overseeing all operations for catered functions, including working front of house during events and ensuring all food and presentation is of the highest quality. Ensure the proper setup and operation of all events per the customer's request. Effectively engage the client and maintain excellent customer service at all times.

Lead and instruct all other servers and staff for catered event(s). Assist catering management in hiring and training new and part-time staff members. Effectively communicate all service needs to staff members in a clear and organized fashion. Provide staffing needs and feedback on scheduling to catering manager as needed or requested.

Responsible for deliveries to all campus locations as required. Must verify the accuracy of all catering deliveries and resolve any issues. Must be able to operate various types of vehicles, including box trucks, golf carts, and delivery vans.

Maintain and organize all banquet storage areas effectively. Ensure they are stocked with any and all appropriate supplies necessary for food service functions. Clean and organize cooler and freezer space. Conduct weekly inventory. Be proficient in Microsoft Outlook, Excel and food production software.

Follow all hazard analysis critical control point (HAACP) guidelines for safe handling and storage of food. Use ServSafe allergy training and act as the representative in the event of any food allergy inquiries. Maintain a high-level standard of personal appearance and grooming, which includes wearing the proper uniform and name tag when working.

Effectively present information to customers, clients, and other employees of the organization. Report to the catering manager any need for housekeeping and / or repairs of banquet equipment. Must attend or conduct pre-event meetings. Respond to guest problems, complaints, and accidents. Communicate effectively to the catering manager and applicable departments to resolve problems if necessary.

Clean up banquet space after the completion of the function in a timely and professional manner. Ensure that all equipment and supplies are stored and re-stocked properly at the end of each event. This includes washing dishes and operating a dish machine, and hand washing large and / or delicate equipment. Removal of trash and use of the trash compactor.

Assist the culinary staff as needed when preparing for events which include basic back-of-the-house food prep duties such as preparing salads and trays, cutting, chopping, and assembling food items.

Required Qualifications

High School Diploma or GED.

At least 2 years of experience as a waiter in a dining establishment.

Able to operate standard equipment, tools and materials in serving food and in the care, cleaning and maintenance of this equipment.

Ability to complete and maintain Food Safety Training required by University Housing and Dining.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

3 years of experience in catering services.

Degree in hospitality or similar.

Experience working in university setting.

Time management and multitasking abilities.

Excellent interpersonal skills and professional demeanor.

Excellent written and verbal communication abilities.

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up testing).

Salary Range

$44,500+ depending on qualifications

Working Conditions

May work in all weather conditions

May work in extreme temperatures

May work around standard office conditions

May work around chemicals

Use of manual dexterity

Climbing stairs

Lifting and moving

Work Shift

Work days, hours and area may vary based upon the needs of the unit and University Housing and Dining.

Required Materials

Resume / CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers : You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers : As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion / transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity / affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the above resources.

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report.

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