Overview
CrowdStrike, Inc. is a global leader in cybersecurity. We protect the people, processes and technologies that drive modern organizations. Since 2011, our mission has been to stop breaches with an AI-native platform. We are a mission-driven company that values autonomy and ownership of careers, and we seek talented individuals with passion, innovation and a commitment to customers and our community.
About the Role
The CrowdStrike Certification team is seeking an Exam Developer with experience in designing and developing high-stakes assessments to help maintain and grow our portfolio of certifications and credentials. In this role you will be part of the CrowdStrike Professional Services Training and Education team, working closely with cybersecurity subject matter experts (SMEs) to ensure exams are valid, reliable and fair for all candidates. We are looking for a candidate with strong knowledge of the complete exam development process, including workshop facilitation and hands-on experience with item banking and exam publication tools. The ideal candidate will work with the certification manager, curriculum developers, training instructors and SMEs across CrowdStrike and beyond to keep exams aligned with product updates and job roles, while monitoring the quality of existing exams and contributing to the program's ongoing growth and improvement.
What You'll Do
- Facilitate workshops with SMEs including Job Task Analysis (JTA), Minimally Qualified Candidate (MQC) definition, item writing, technical review and standard setting.
- Collaborate with cross-functional teams to create exam blueprints, test specifications, item development guidelines and marketing materials.
- Conduct routine exam and item analysis to assess performance and quality, and make recommendations for updates as needed.
- Regularly review and update existing exams to ensure content relevance and alignment with industry standards and product changes.
- Develop and maintain knowledge across the cybersecurity industry and CrowdStrike's Falcon platform.
- Contribute to the definition and maintenance of a microcredentialing program.
- Engage with customers regarding exam preparation, attempts, remediation and individual performance records.
- Communicate with vendors to maintain functions for exam candidates such as registration, delivery, results notification and distribution of digital badges.
- Contribute to the growth of the certification program by pursuing efficient and effective process improvements.
What You'll Need
3–5 years of experience with high-stakes certification development, training, content creation, program management, or related role in SaaS or enterprise technology.Familiarity with all steps of the exam development process including MQC definition, JTA facilitation, item writing, technical review and standard setting.Experience leading workshops with multiple participants and presenting to business leaders.Experience collaborating with cross-functional teams, including SMEs, instructional designers, psychometricians and technology specialists.Familiarity with industry standards, guidelines and regulations related to exam development (e.g., ISO 17024, ETS Standards for Quality and Fairness).Strong, clear verbal and written communication skills.Ability to complete tasks on time with limited supervision.Desire to grow and expand technical and interpersonal skills.Project and time management skills.Ability to foster a positive work environment and attitude.Bachelor's degree in Education, Psychology, Instructional Design, Instructional Technology, Computer Science, Computer Engineering, Information Security, Cybersecurity, or related field, or relevant equivalent industry or military experience.Bonus Points
Continuous learning mindset with a drive to self-develop and stay informed on certification industry trends and best practices.Experience defining and executing hands-on or lab-based assessments.Experience with responsible integration of AI tools and technologies into the exam development process.Familiarity with project management tools.Proficiency in using item banking systems.Familiarity with psychometric analysis techniques and standard setting methodologies.Benefits
Remote-friendly and flexible work culture.Market-leading compensation and equity awards.Comprehensive physical and mental wellness programs.Competitive vacation and holidays for recharge.Paid parental and adoption leaves.Professional development opportunities for all employees.Employee networks and volunteer opportunities to build connections.Vibrant office culture with world-class amenities.Great Place to Work Certified across the globe.CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. We base all employment decisions on valid job requirements and do not discriminate on any protected characteristic.
If you need assistance accessing information or submitting an application, please contact recruiting@crowdstrike.com for assistance.
CrowdStrike participates in the E-Verify program.
Right to Work information available on request.
The base salary range for this position for all U.S. candidates is $86,000 - $135,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about U.S. benefits, please contact us.
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