ServiceNow Admin (Contract W2)

Position : ServiceNow Admin (Contract W2)

Location : Indianapolis IN (Day 1 Onsite)

Job Description :

• Platform Administration : Manage and maintain the ServiceNow platform, including user administration, data management, and system configuration.
• Configuration and Customization : Implement and configure ServiceNow modules, applications, and features to meet business requirements, including creating workflows, forms, and reports.
• Incident and Problem Management : Monitor and resolve incidents and problems related to the ServiceNow platform, ensuring minimal disruption to business operations.
• User Support and Training : Provide technical support and training to ServiceNow users, helping them to effectively utilize the platform and troubleshoot issues.
• System Upgrades and Patching : Coordinate and execute system upgrades and patches, ensuring compatibility and minimal downtime.
• Documentation and Reporting : Maintain comprehensive documentation of system configurations, processes, and procedures. Generate reports and dashboards to support business decision-making.
• Collaboration : Work closely with IT teams and business stakeholders to gather requirements, provide solutions, and ensure alignment with organizational goals.

Qualifications :

Certifications :

Technical Skills :

Soft Skills :

Regards !!

Bobby Sharma

Talent Acquisition Lead

Sapear Inc.

Email : bobby@sapear.com

Cell : +1 346-770-0775 Ext : 105

Mobile : +91 -8368478945

www.sapear.com

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