Talent.com
Store Consultant

Store Consultant

FedEx Office and Print ServicesSherman Oaks, CA, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

POSITION SUMMARY :

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES :

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

People

  • Follows instructions of supervisors and assists other team members in performing store functions
  • Assists in the training of store team members

Service

  • Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
  • Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
  • Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
  • Ensures all customer problems are resolved quickly and to the satisfaction of the customer
  • Takes complex customer orders using order systems and provides accurate pricing information
  • Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
  • Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
  • Maintains a safe, clean and orderly retail Store
  • Profit

  • Ensures confidentiality of customer data and careful handling of documents, media, and packages
  • Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
  • Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
  • Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
  • Takes preemptive action to prevent errors and waste
  • Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
  • Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures
  • Self-Management

  • Performs multiple tasks at the same time
  • Looks for opportunities to improve knowledge and skills within the retail Store
  • Able to operate with minimal supervision
  • Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
  • All other duties as needed or required
  • MINIMUM QUALIFICATIONS AND REQUIREMENTS :

  • High school diploma or equivalent education
  • 6+ months of specialized experience
  • Excellent verbal and written communication skills
  • ESSENTIAL FUNCTIONS :

  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend / twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and / or reporting could include regular attendance at a physical location and / or maintaining established business hours depending on the scope and nature of the position
  • Preferred Qualifications :

    Pay Transparency : This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

    Pay : $19.70 - $23.17 / hr

    Additional Details :

    LA County : Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance , and the California Fair Chance Act.

    FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.

    Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

  • Works with management to reduce company costs / wastes, and to optimize profitability in areas of responsibility.
  • Applies Quality concepts presented at training during daily activities.
  • Supports FedEx Office Quality initiatives.
  • FedEx Office is an Equal Opportunity Employer including, Vets / Disability.

  • Know Your Rights
  • Pay Transparency
  • FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com .

    FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.

    For more information, click here .

    serp_jobs.job_alerts.create_a_job

    Store Store • Sherman Oaks, CA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Sales Clerk (Ventura County)

    Sales Clerk (Ventura County)

    Savvas LearningSanta Clarita, CA, United States
    serp_jobs.job_card.part_time +1
    Savvas Learning Company is a global education company that produces award-winning learning solutions that empower educators and engage students with the highest quality content.Recognized as an ind...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Territory Retail Lead - Glendale, CA

    Territory Retail Lead - Glendale, CA

    Anderson MerchandisersGlendale, CA, US
    serp_jobs.job_card.part_time
    We are looking for great people to join our team- just like you! Our associates have a lot in common.They have great interpersonal skills, enjoy working independently, are self-motivated, and have ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Store Consultant-2

    Store Consultant-2

    FedExValencia, CA, US
    serp_jobs.job_card.full_time
    POSITION SUMMARY : The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.new
    Store Consultant-2

    Store Consultant-2

    Fedex GroundUSA, California, Santa Clarita
    serp_jobs.job_card.part_time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Retail Part Time Team Lead

    Retail Part Time Team Lead

    Office DepotSylmar, CA, US
    serp_jobs.job_card.part_time
    Focus on the core content of the job post, removing all unnecessary metadata, navigation mentions, and extraneous details. The goal is to present a clean, high-signal-to-noise ratio job description,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Lead - Long Beach Thrift Store

    Sales Lead - Long Beach Thrift Store

    Salvation Army Western TerritoryLong Beach, CA, US
    serp_jobs.job_card.part_time
    Sales Lead - Long Beach Thrift Store.Job Category : Thrift Stores - all positions.Requisition Number : SALES019401.Location : LB Long Bch Main Store 1, Long Beach, CA 90813, USA.IMMEDIATE SUPERVISOR : ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Wireless Retail Sales Representative

    Wireless Retail Sales Representative

    AT&T Blue Link WirelessWhittier, CA, US
    serp_jobs.job_card.full_time +1
    Retail Sales Consultant – AT&T Authorized Retailer.Medical, Dental, Vision, Life and AD&D, Short-term disability, Long-term disability, Alliance Plan (24 / 7 Virtual Doctor), Paid Time Off, 401k plan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Representative

    Retail Representative

    The Retail Odyssey CompanyHuntington Park, CA, United States
    serp_jobs.job_card.part_time
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Retail Sales Specialist

    Retail Sales Specialist

    Advantage SolutionsOrange, CA, United States
    serp_jobs.job_card.full_time
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.new
    Store Consultant

    Store Consultant

    Fedex GroundUSA, California, Sherman Oaks
    serp_jobs.job_card.part_time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Merchandise associate

    Merchandise associate

    TJXSeal Beach, CA, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Store Consultant

    Store Consultant

    FedExSherman Oaks, CA, US
    serp_jobs.job_card.full_time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    ALL STORE / TEMPORARY EMPLOYEE

    ALL STORE / TEMPORARY EMPLOYEE

    KrogerNorthridge, CA, US
    serp_jobs.job_card.full_time
    Our primary focus is to create an outstanding customer experience through exceptional service.We are looking for friendly, fun people who love food and want to share that passion with our customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Store Manager

    Assistant Store Manager

    REVOLVELos Angeles, CA, US
    serp_jobs.job_card.full_time
    REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers.As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Retail Coordinator

    Retail Coordinator

    Odyssey Retail AdvisorsLos Angeles, CA, United States
    serp_jobs.job_card.full_time
    At Odyssey Retail Advisors, our journey began with a bold vision : build off our in-house expertise to create a company that transcends the conventional boundaries of traditional retail real estate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    Retail Sales Representative Part Time

    Retail Sales Representative Part Time

    CROSSMARKLong Beach, CA, US
    serp_jobs.job_card.part_time
    Retail Sales Representative Part Time.CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by deliv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Sales - Burbank Center Rack

    Retail Sales - Burbank Center Rack

    NordstromBurbank, CA, US
    serp_jobs.job_card.full_time
    The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment.You'll make the customer experience quick, easy, and fun while helping customers uncover the great deals...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Consultant

    Store Consultant

    FedEx Office and Print ServicesLos Angeles, CA, United States
    serp_jobs.job_card.full_time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Store Consultant-2

    Store Consultant-2

    FedEx Office and Print ServicesSanta Clarita, CA, United States
    serp_jobs.job_card.full_time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    merchandise associate

    merchandise associate

    TJXNorthridge, CA, US
    serp_jobs.job_card.full_time
    Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days