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Customer Care & Fulfillment Representative – Join Our Growing Team

Customer Care & Fulfillment Representative – Join Our Growing Team

Baker Creek Heirloom Seed CompanySeymour, MO, USA
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Job Advertisement (Candidate-Facing)

Customer Care & Fulfillment Representative – Join Our Growing Team!

Do you love helping people and staying active in your work? Baker Creek Heirloom Seeds is looking for Customer Care & Fulfillment Representatives to support gardeners across the country. This unique role blends customer support with hands-on order fulfillment - so you'll get to help customers directly while also playing an essential part in packing and shipping their seeds and plants with care.

What you'll do :

  • Answer customer questions by phone, email, and online platforms.
  • Process orders, refunds, and reshipments with accuracy.
  • Handpick seeds and plants from our warehouse and carefully prepare them for shipment.
  • Keep records organized using our order management systems.
  • Work as part of a friendly, team-focused environment.

What we're looking for :

  • Friendly, professional communication skills.
  • Strong organization and attention to detail.
  • Ability to stand for long periods and occasionally lift up to 50 pounds.
  • Comfort using computers and learning new systems.
  • Ability to type at least 35–40 WPM with accuracy.
  • Computer Based Customer service experience is strongly preferred and warehouse experience is a plus.

    • Why you'll love it here :

  • Be part of a mission-driven company that helps people connect with gardening.
  • A vibrant, plant-filled work environment - both in the warehouse and in customer care.
  • Active, hands-on role with lots of variety in your day.
  • Opportunities for growth and development in a supportive environment.

    • Seymour, Missouri  Full-time, year-round position

    If you're energetic, detail-oriented, and love helping people, this is the job for you. Apply today and help us pack the seeds of tomorrow!

    WHY JOIN OUR TEAM?

    Embark on a rewarding career with Baker Creek Heirloom Seed Co. and contribute to preserving seed diversity and food security. We believe in the right to save, share, and trade seeds, empowering farmers, gardeners, and communities. Join us and work with a passionate team dedicated to providing nutrient-dense, delicious food for all. Apply now and grow with us!

  • Health Insurance – Baker Creek covers 100% of the employee cost!
  • Dental & Vision Insurance
  • 401k
  • Paid Time Off (PTO)

    • Hands-On Training

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    Customer Fulfillment • Seymour, MO, USA