The Card Cellar is seeking a driven and experienced General Manager to lead our premium collectible card business from the ground up. This is a unique opportunity to be involved in every stage of the process from pre-opening and store build-out to day-to-day operations shaping a best-in-class retail and live selling experience.
The ideal candidate is passionate about sports cards, TCG, grading, and live breaking, with proven leadership skills and hands-on experience in retail or collectibles. This role will require operational excellence, strategic thinking, and the ability to build strong relationships with vendors, partners, and the collector community.
Responsibilities :
Pre-Opening Leadership :
- Coordinate store build-out, including contractors, layout design, display installation, and merchandising plan.
- Select and implement POS, inventory management, and integrated e-commerce / live selling systems.
- Develop all operational processes, from product intake to in-store presentation, shipping, and returns.
- Create the stores operational manual for future team onboarding and training.
Operational Management (Post-Opening) :
Oversee all daily store operations, ensuring premium customer service and sales performance.Manage integrated inventory across physical store, e-commerce, and live selling platforms (Whatnot, Fanatics Live, etc.).Recruit, train, and lead a high-performing sales and event team.Plan and execute events : product launches, in-store activations, and live breaking sessions.Maintain strong vendor and distributor relationships to secure exclusive products and promotional opportunities.Monitor KPIs, generate performance reports, and present strategic recommendations to ownership.Ensure compliance with company policies, safety protocols, and local regulations.Collaborate with marketing to align campaigns, promotions, and social media content with business objectives.Stay ahead of industry trends, grading standards, and collector preferences to keep The Card Cellar competitive.Requirements :
Proven experience as a General Manager, Store Manager, or similar leadership role in retail, preferably in collectibles or hobby industry.Deep knowledge of sports cards, TCG, grading services (PSA, BGS, CGC), and live breaking formats.Strong leadership, organizational, and problem-solving skills.Experience implementing operational systems and processes from scratch.Ability to work flexible hours, including evenings and weekends.Proficiency in business reporting, budgeting, and vendor negotiations.English fluency required; Spanish is a plus.Nice to Have :
Established relationships within the collectibles industry.Experience hosting or coordinating live breaks and community events.Familiarity with high-end product display and luxury retail environments.Travel Requirements :Occasional travel to conventions, trade shows, and industry events.Compensation :
Competitive, based on experience.
How to apply :
Interested candidates should submit a resume and brief cover letter detailing their experience in collectibles, live breaking, and retail operations to hiring@thecardcellarfl.com
Please include examples of past projects where youve successfully launched or managed retail operations.