Care Advocate - 245013 (Dallas)
MedixDallas, TX, USjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.part_time
- serp_jobs.job_card.permanent
job_description.job_card.job_descriptionBachelor's or Associate's Degree required Exceptional customer service skills Ability to commute to and work in the Dallas office daily Ability to work in a fast paced environment Empathetic Healthcare experience
Direct Hire Opportunity with a great organization!
Onsite opportunity in Dallas with hybrid remote potential in the future based on performance
Opportunity to earn bonuses on a monthly basis based on performance after training
Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts
Start date - November 17th
Responsibilities :
Handle full care coordination for members and maintain close communication to educate members on how their benefits work
- Assist members with finding a provider in network for surgeries
- Assist with scheduling procedures
- Handle inbound and outbound calls
- Send referrals
- Confirm appointments with patients and provider offices
- Taking information from members and logging this correctly into the CRM system
- Assist with booking travel
- Coordinate follow up appointments
- Call provider offices to request medical records
Qualifications :
Preferred Qualifications :
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Care Advocate • Dallas, TX, US